hernan labung
Virtual Assistant/ Office and Clerical Assistant/ Administrative Assistant/ Business Process Outsourcing Agent
Profile
For almost fourteen years, I've been working as a personal executive assistant to a company manager. Well verse in Business correspondence, trade fair, and event management. With special skills in business proposals, planning and dealings. Excellent in written and spoken English communication skills, exceptional time management particularly in project detailing and deadlines. Good communicator, resilient, dependable, flexible and adaptable in all office and clerical works. Being an executive secretary for a long time, I also acquired confidence, resourcefulness, tolerance, and patience. Moreover, I became organized, understanding, trustworthy, professional, approachable, problem solver, self- motivated and proactive.
Contact
PHONE:
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EMAIL:-Hobbies
Writing and reading poems
Cooking
Singing
Collecting memorabilia coins
EDUCATION
Pampanga State Agricultural University
June 2006 – April 2009
Bachelor of Arts major in English Language and Literature
Consistent Dean’s Lister
University of the Philippines- Diliman
June 2000 – April 2002
Bachelor of Science in Community Development ( 2 years )
WORK EXPERIENCE
Carreon’s Sweets and Pastries Specialty Shop
Executive Assistant to the Manager/Proprietor
March 2004- present
Manage office and clerical work, such as; Business Correspondence, Business Planning, Document Filling, Business Meeting arrangement, Booking and Reservation of order, Dealings with clients, General Inventory, Quality Controller, Human Resources Management, Payroll Master, Personal Engagement Assistant, official Proxy of the manager to business meetings
Global Standard English Learning Center
English Instructor to Foreign Students
January 2002- March 2004
English Instructor to Foreign College Students
Sutherland Philippines
April 2004- May 2006
Business Process Outsourcing Agent (inbound and outbound calls for collections and customer care services)
SKILLS
Administrative Skills: Administrative, Appointments, Correspondence, Errands, Event Planning, Filing, Implementing Procedures, Maintaining Schedules, Meetings, Office Management, Project Management, Research, Scheduling, Taking Dictation, Taking Notes, Travel Arrangements, Travel Planning
Communication Skills: Answer Phone, Communication, Email Handling Inquiries, Networking, written and Verbal Communication.
Personal Mastery Skill: Confidentiality, Diplomatic, Discretion, Flexibility, Interpersonal Organization, Positive Attitude, Problem Solving, Professional Demeanor, Self-Motivated, Time Management, Work Independently
Technology Skills: Computer (PC, Mac, tablet), Presentation, Preparation Reports
Financial Skills: Budgeting, Purchasing, Sourcing