Honey Grace Salacsacan

I have over 4 years of experience in Upwork as a Payment Specialist in a debt settlement company and have been handling multiple tasks such as inbound and outbound calling, processing payments, fixing payment errors made through online payment sites, e-mail, check by phone, and mail.

I have experienced communicating with clients, creditors, negotiators, and attorneys, also have used Salesforce and Microsoft office.

My experience as a Payment Specialist has taught me the importance of having strong written and verbal communication skills, adhering to assisting, whenever necessary with other team members so that the customers' experience is always a positive one.