Honeyleen Daphne Gonzales

Honeyleen Daphne Gonzales Executive Assistant Hardworking and focused Executive Virtual Assistant offering excellent communication, planning and prioritization skills demonstrated through a collective 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional administrative skills with expertise in the Financial, Insurance and Property Management Industry Work Experience Contact Phone - Cloudstaff Philippines, Angeles, Pampanga - Executive Virtual Assistant Email - Address Cut Cut 2nd Capas, Tarlac Education- Business Administration Marketing Management Tarlac State University 2010 - 2013 Secondary Level Capas High School Expertise Responded to calls, emails and other correspondence to facilitate communication and enhance business processes. Worked with senior management to initiate new projects and clients and assist in various processes. Filed paperwork and organized computer-based information. Provided Insurance quotations from different Insurers (Australia) Coordinated processes to the advisers from the Insurers Handled client inquiry and request regarding their Insurance and Investment. 2018 - 2019 PMVA INC., Clark, Pampanga Property Management Assistant Maintained original leases and renewal documents in digital and hardcopy format for property management office. Connects with third party suppliers to maintain propert repair and maintenance Sending tenant arear reminders Scheduling routine inspection for Property Manager Posting Sales, Marketing and Advertising to promote vacant properties in different property websites Administrative Support - Philippine Life Assurance Corporation, Tarlac, Tarlac Customer and client relations Branch Assistant Insurance & Investment Industry Property Management Filing, Archiving and Contract Creation Answering Client phone calls and email Inquiries Software Google Suites Microsoft Office Zoom/Teams Xeppo PropertyMe RPdata Realworks AgentBox 1Form RTA/Eservices Outlook Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation. Maintained high standards of customer service by building relationships with clients. Met with customers to provide information about available products and policies. Managed filing system, entered data and completed other clerical tasks 2016 Sutherland Global Services, Tarlac Tarlac Customer Service Consultant Answering phone and chat inquiries of the customers and providing solution to their order issues Certifications Career Sevice Examination Professional Second Level Eligibility March 2018 REGISTERED MARKETING PROFESSIONAL JA Philippines, Inc. - A Member of JA Worldwide Certification Exam passer June 2016