Horo Eden

 OBJECTIVE To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. Contact PHONE: - EMAIL:- EDUCATION NATIONAL OPEN UNIVERSITY 2023 POST-GRADUATE DIPLOMA BINGHAM UNIVERSITY 2011 - 2015 B.A MASS COMMUNICATION ST JOHN'S COLLEGE - SSCE WORK EXPERIENCE UNIVERSAL PEACE AND VIOLENCE AMELIORATION CENTER PUBLIC RELATIONS OFFICER-  Wrote written statements that were submitted to the various arms of the United Nations  Attended and spoke at a United Nations Conference in Nairobi, Kenya  Responsible for all communications, public relations, and public affairs in the organization  Handled any PR related issue that may arise.  Kept up with media and audience opinions regularly.  Studied PR trends and use best practices.  Regularly submitted PR reports. PLATEAU STATE INFORMATION AND COMMUNICATION DEVELOPMENT AGENCY RADIO/TV HOST-  Researching features that will come up during a show.  Hosting and interviewing guests for the show  Planning the general direction of the show.  Meeting guests for the programme beforehand and discussing the outline of the interview.  Ensuring smooth running of a programme.  Working with a sound technology team and assisting them in sound check. CUSTOMER CARE REPRESENTATIVE-  Answering phones from customers professionally and responding to customer inquiries and complaints.  Researching required information using available resources.  Handling and resolving customer complaints regarding product sales to customer service problems.  Providing customers with the organization’s service and product information.  Processing forms, orders, and applications requested by the customers.  Identifying, escalating priority issues and reporting to the high-level management. FEDERAL UNIVERSITY OYE, EKITI STATE 2016 - 2017 Public relations Intern Planning PR campaigns and strategies. Monitoring the public and media's opinion of the University. Writing and editing leaflets, brochures, press releases, speeches, newsletters, websites and social media. Representing the school at events such as press launches, news conferences, exhibitions and open days. Developing good working relationships with the media. CERTIFICATIONS Google 2022 Digital marketing PlaceHer, NHUB Foundation 2020 Software development SKILLS Creativity Teamwork Customer service Great Communication Microsoft Office Time Management REFERENCE On demand