Ifeoma

I am an exemplary Customer Service Representative known for surpassing customer expectations through channels such as email, live chat, and phone interactions. I am a Zendesk Certified Customer Service Professional, which further validates my commitment to remaining on top of industry best practices.

In addition to my certification, my technical support experience with Google has given me a varied skill set to address a variety of difficulties. I'm comfortable with remote collaboration tools like Trello for project management, Asana for task coordination, and Apollo for lead generation. My expertise extends to integration technologies such as Zapier, which improve workflow efficiency and ensure smooth operations.

Furthermore, my experience includes managing appointment scheduling applications such as Calendly, Simplybookme, and Bookify, demonstrating my versatility in process optimization. I am ready to contribute to the success of any team by utilizing this extensive skill set and certification.

I also understand that customers are the reason why we are in business and I always go the extra mile to wow my customers. If you are looking to hire an all-around who would complete your team, kindly hire me.

I am open to immediate interview and hiring.