Ifunanya Egbombah

Ifunanya is a Customer service officer and People-oriented individual with attention to detail and a positive attitude, strong knowledge of CRM systems and practices, and 3+ years’ proven customer support experience.

She has excellent soft skills such as Empathy, persuasive speaking skills, adaptability. Clear communication skills and patience

Information enthusiast and aspiring Information professional, with

strengths in administration, data collection and

analysis, telemarketing.

An adept user of Microsoft Office tools, Statistical Package for

Social Sciences (SPSS), Zendesk, Desk.com, HubSpot, Gorgias and Google Workspace.

She has a bachelor's in Biology Education and A Master's of Information Science degree.

At her last Job, She was the head of Customer Service personnel and the first contact person.