Igwe Amarachi Jecinta

IGWE, Amarachi Jecinta-Port-Harcourt, Rivers State, Nigeria. - SUMMARY STATEMENT Highly dynamic, independent, organized, detail-oriented and creative Virtual Assistant with a passion for delivering exceptional virtual assistance and having 3 years of experience. Helped increase exceptional administrative support by 80%. Adept in multitasking and effectively prioritizing tasks to achieve the best outcomes. Knowledgeable and skilled in document management software, content management systems CRM Tools. Looking to join help clients organize workflow and maximize their time spent on things that matter. WORK EXPERIENCE VIRTUAL LEGAL ASSISTANT M.K.O Madukaife & Co River State, Nigeria • • • • • July, 2023 – December, 2023 Drafted and reviewed corporate documents 95% accuracy within the deadline and exceeded clients' expectations Increased statutory compliance of business from 40% to 90% Used CRM Tools for information documentation and increased documentation by 90% in 2023 Updated and scheduled appointments in senior lawyers' calendars for client interviews and court hearings with 90% accuracy Conducted research and data analysis to support client needs VIRTUAL ASSISTANT (REAL ESTATE) Gaandy Link Ltd June 2022 – June 2023 Nigeria • • • • • Promptly responded to emails, and calls, managed schedules, and increased workflow by 75% Drafted and reviewed real estate documents 90% accuracy within the deadline and exceeded clients' expectations Provided optimal customer service and increased customer success and retention by 85% Utilized various productivity tools to streamline tasks and enhance efficiency seamlessly Handled all intricate travel arrangements and itineraries such as hotel reservations, flight booking etc • • Assisted in coordinating multiple tasks and managing projects efficiently. Set-up meetings using Zoom and Microsoft Team VIRTUAL ASSISTANT (REAL ESTATE) Jurisconsensus Property Ventures January 2021 – May 2022 Nigeria • • • • • • • • Drafted and reviewed corporate documents 95% accuracy within the deadline and exceeded clients' expectations Handled intricate travel arrangements and itineraries such as flight booking and hotel reservation etc Conducted research and data analysis to support client needs Communicated professionally and effectively with clients and team members Used various technological tools for calendar management, group logistics, filing and project coordination and increased productivity by 75% Resolved customer queries through calls and emails promptly Prepared internal and external documents Meeting Scheduling EDUCATION Bachelor of Laws (LL.B and BL) 2021 Rivers State University , Nigeria CERTIFICATION • • IT Google Support January 2023 – March 2023 Coursera Customer service: Serving Customers Through Chat and Text LinkedIn Learning January 2023 – January 2023 SKILLS • • • • • • • • Exceptional organizational and time-management skills Strong command of English written and verbal communication skills Tech-savvy with proficiency in productivity tools High standards of client satisfaction Detail-oriented Agile project management Proficient with Microsoft Office Analytic and problem-solving REFERENCE To be provided upon request