Indranil Mukherjee

Indranil Mukherjee Senior Windows System Administrator Over 5 years of experience with Microsoft Active Directory & unmatched skill for ADFS, PowerShell & Office 365. Looking for a responsible and challenging position with a progressive company where my work experience will have valuable application and utilization with an opportunity for advancement. EXPERIENCE Phone: -,- Address: H-1/9A, Mahavir Enclave, Bengali Colony, New Delhi - 110045 Email: - Accenture India JULY 2015 - PRESENT Senior IT Analyst Current Key Responsibility Areas Manage Active Directory, PKI, ADFS & other AD related issues for the client Prepare training documentation for the team & impart the required training via classroom sessions Join meetings with the client to discuss new & improved methods of solving issues with minimum downtime. Develop scripts in PowerShell to automate various AD tasks. Liaising with Microsoft & TAM to remediate issues & develop plans for the betterment of client’s environment Interacting with onshore & offshore managers as well as team leads to improve the troubleshooting methodology & cascade the same within the team. Coordinating with other teams such as Exchange, SharePoint to solve issues with minimum intervention from the supervisors. Managing ITIL tools such as Remedy, Service Now etc. Managing tools such as Dell Recovery Manager (RMAD), Dell Defender Two Factor Authentication, AD Manager Plus, Active Role Server, Quest tools etc. Managing Office 365 migration for the client including SSO setup. Convergys India Services Pvt Ltd MAR 2013 - MAY 2015 Technical Lead (Microsoft Identity Cloud) Key Responsibility Areas Dealing with Microsoft Office 365 environment issues Installation, configuration & troubleshooting Directory Synchronization tool Troubleshooting conflicts & soft match issues with O365 Planning & deployment of federation servers is single & cross forest environment Setting up Single Sign On with Office 365 & ADFS Installation, configuration & troubleshooting of ADFS Creation of custom claim rules, implementing client access policy Managing Office 365 using PowerShell Implementing SSO with third party application such as PingFederate, Shibboleth etc. Knowledge of Public Key Infrastructure (Certificates) Taking escalations & performing Technical Recovery on live support calls when required. Creating Relying Parties with O365 & third party application Troubleshooting the issues related with Windows Directory Services Checking any issue related with Active Directory like AD Replication, Topology configuration, DNS issue, Domain Join issue, DCPROMO etc. & fixing them real time. Educating the enterprise admins the best practices to maximize their productivity and minimize the chance of problems Checking the issue with Kerberos Authentication Troubleshooting the issue with File Replication Service & Distributed File System Replication in Windows Server Checking the issue with DNS name resolution & group policy implementation Researching for new ways of troubleshooting in my own lab & sharing the relevant information with Tech Lead & clients. Knowledge of HYPER-V virtualization & educating admins regarding the best Microsoft practices. InterGlobe Technologies JULY 2011 - JAN 2013 Quality Evaluator Key Responsibility Areas Creating new user accounts & mailboxes Addition & removal of users from AD groups Installation of new IT infrastructure such as Desktops, IP phones etc. Replacement of faulty hardware equipment as & when required Training new hires & developing training material Handling escalations & working on Service Requests received from internal users Managing Active Directory & exchange servers for the company. Installation of softwares & applications as required by the support teams to work. Deploying of settings using Group Policy Maintaining the quality of service & performing audits on periodic basis EDUCATION School of Aeronautics JULY 2006 TO JAN 2010 Aircraft Maintenance Engineering Raisina Bengali Senior Secondary School Higher Secondary (12th) 2006 Raisina Bengali Senior Secondary School 2004 Secondary Exam (10th) SKILLS CERTIFICATIONS Knowledge of Networking & Windows Server 2008R2 Programming skills with C/C++, C#, Python, HTML, PHP, CSS, BOOTSTRAP Strong Knowledge of PowerShell, Azure, Office 365 MCSE Server 2012 Microsoft 06/11/2014 - 06/11/2017 Server Infrastructure MCSE Azure Microsoft 26/09/2016 Cloud Platform & Infrastructure Certified Ethical Hacker Innobuzz Solutions -