Innocentia Awuzie

Interact with diverse customer base in person, online and by phone.

• Provide detailed information on services and products to customers.

• Recommend service and product options to meet customer needs.

• Demonstrate and instruct on products.

• Open new customer accounts.

• Complete and process contracts.

• Schedule and follow up on installations and service calls.

• Manage service, product and billing inquiries and complaints.

• conduct customer satisfaction surveys and generate business through follow up.

• maintain records of all customer interactions and transactions.

• produce weekly reports for management.

• achieve performance objectives in all areas consistently.