Irene Jabagat

Irene D. Jabagat 094-A San Diego St., Brgy. Commonwealth, Quezon City-- WORK EXPERIENCE Medical Records Retriever/Data encoderData Track Call center Outbound Agent (September 2009 – July 2011) OSMA Bldg., San Miguel Ave. Cor. Shaw Blvd., Ortigas Center, Pasig City Duties: Encode customers information through the server Dealt with different Medical Professionals and Insurance Agent Ordered records from Hospital, Clinics and other Storage Facilities Coordinated with patients and agents for fees and other relevant information TechSupport/ CSR/Appointment SchedulerTranscom Worldwide Philippines Inbound Agent (Us based Cable Company) September 2013- Decmber 2016 Transcom Center Bldg, Las Fietas Rd, Frontera Verde, Pasig City Duties: Documenting Account for tracking purposes Assisting customer with Troubleshooting steps fixing service/equipment issues Scheduling appointments for Technician visits, processing orders and shipment Providing General Information and Educating customers with product related questions Explaining Billing statement and processing payment for customers account EDUCATIONAL BACKGROUND CollegePolytechnic University of the Philippines- SecondaryCommonwealth High School- PrimaryManuel Luis Quezon Elementary School- PERSONAL DATA Date of Birth:September 29, 1989 Age :27 years old Sex :Female Nationality :Filipino Weight :54 kgs Height :5’4 Civil Status :Single QUALIFICATIONS Excellent written and verbal communication skill Computer Literate Highly productive and easily adjust to various working environment Dependable, honest, responsible, and able to work in situations requiring a little supervision Self-starter with a can do attitude Character References: Will be furnished on request.