Isabela Vasquez

 Objective: Obtain a position with an organization that will enable me to both contribute and further learn about the opportunities and development of abilities to accomplish my career goals. To contribute to the organization’s goals while leading to advancement opportunities and increased responsibilities. Qualifications: Fast Learner, Organized, and Creative. Work well under pressure. Extensive computer experience Fluent in Spanish (native), English (bilingual school) Internet enthusiast. Education: Pontificia Universidad Javeriana (Cali-Colombia, 2002) Bachelor of Science in Business Administration and Marketing Universidad Icesi (Cali-Colombia, 2006) Specialization in Environmental management. Work Experience: Pontificia Javeriana University - Cali, Colombia. General Secretary’s assistant since 2012 till 2015 Provide management and financial support in the University’s Scholarship Program. Liaison between local and international donors that support the University and the Scholarship program. Provide communication and customer service for scholars, parents and new students interested in the scholarship program (personal attention, phone and by email). Responsible for allocating Scholarship Program Budget (Approx. USD670,000). Coordination and logistics of academic ceremonies to award students with scholarships each semester. Update Scholarship program’s website. Parmac Solutions &Smurfit Kappa – Virtually Miami and Spain Customer Service and Training Assistant since 2007 till 2010 Customer Service and Training Coordinator since 2010 till 2012 Responsibilities: Responsible for initial training of customer service assistants. Write and translate documents and training manuals (English to Spanish), needed for CRM developments. Recruitment and interview of new assistants, publish job ads on web sites. Administrative duties at the office located in Cali, Colombia such as payments to suppliers, create and send quotes for new developments, purchase new equipment, provide travel arrangements for director and staff, coordinate international visits (visas, airline tickets and hotel). Organize communications between assistants and coordinators. Responsible for writing and sending the company´s monthly newsletter. Achievements: Training of approximately 10 assistants. I formalized the recruitment process during the last 3 years Created staff evaluation and presented the yearly report to the CEO of the company, during the past 3 years. ICESI University - Cali, Colombia International Accreditation Project Coordinator since February 2006 till September 2007 Responsibilities: Coordinate the program and liaison between the Faculty Committee and the organization responsible for Accreditation – International Association for Management Education (AAACSB) and Association for MBA`s (AMBA). Analyze and assembly of documents to be submitted for International Accreditation. Responsible for the information and documents necessary for International Accreditation and updating the information required for annual reports. Achievements: AACSB Eligibility document was accepted, in which I collaborate in developing and presenting this document in December of 2006. Organize initial process and documents for international accreditation. I was responsible to present and teach faculty members the standards necessary for international accreditation. Support the national accreditation peer review visit for Business and Economics undergraduate program in August 2006. Responsible for the meeting and documentation needed for Strategic Planning Process of the School -). International Center for Medical Research and Training – CIDEIM, Cali, Colombia Scientific Director Assistant since June 2004 till November 2005 Responsibilities: Organization and logistics of training and presentations for scientific committees and seminars Gathering and analysis of information, assembly of reports, questionnaires and interviews Support for international and national submission grants. Internal and external liaison between institutions, students and professionals related to the field Administration of CIDEIM´s Data Base for projects and programs. Travel arrangements for director, international visitors (visa, airline tickets and hotel) Achievements: I created and organized the process for international and national training within the centre. Created the job position required to coordinate the activities within the research subunits and international collaboration centres. Participated and supported the Scientific and General Direction in the Strategic Planning of the centre, and it`s vision to be implemented by the year 2015. Economic and Global Competitiveness Research Center - (CIECI), Pontificia Javeriana University - Cali, Colombia. Research Assistant / Young Colombian Collaborating Program – COLCIENCIAS since March 2002 till January 2004 Responsibilities Organization of reports, and presentations for scientific committees and seminars. Presentation of conclusions to the National collaborating Program, which provided funding for this program. Responsible for the documentation and presentation required within the research project. Organizations of academic seminars required in the research project, in which CEO´s from the health sector, Universities and NGOS`s had active participation.