PROFILE
With over 4 years of experience in Admin and Technical Support, I
have the skills and professional training to assist you with your daily
tasks so that you can maximize your time and productivity.
EXPERIENCE
IVY JOY
CALMARES
VIRTUAL ASSISTANT EXPERT
IN ADMIN AND TECHNICAL
SUPPORT
CONTACT
ADDRESS:
SURIGAO CITY, PHILIPPINES
SOCIAL MEDIA
LINKEDIN:
HTTPS://WWW.LINKEDIN.COM/IN/IVYJOY-CALMARES-B27B6395/
SKILLS:
EMAIL HANDLING
CALENDAR MANAGEMENT
INTERNET RESEARCH
WORDPRESS MANAGEMENT
SOCIAL MEDIA MANAGEMENT
GOOGLE DOCS AND SHEETS
TRANSCRIPTION
DATA ENTRY
DESKTOP SUPPORT
DATABASE OR SAP (MM, PM)
END-USER SUPPORT
NETWORK AND SERVER
MANAGEMENT SUPPORT
ACTIVE DIRECTORY AND
GROUP POLICY ADMINISTRATION
IT GENERALIST ( ADMIN & TECH SUPPORT, SUPERVISOR,
SYSTEM AND NETWORK ADMINISTRATOR)
TAGANITO HPAL NICKEL CORPORATION | AUG 2014 - AUG
2018
Maintains and administers computer networks and related
computing environments, including computer hardware, systems
software, applications software, and all configurations.
Performs support related to the SAP ERP system and networkrelated issues in the plant site. Including all, IT related admin
tasks.
Creates documentation that details and describes the systems,
procedures, events and any associated processes.
Maintains the inventory of all IT equipment, hardware, and
software, configuration and licenses.
Adheres to the IT Security Regulations and implements IT
policies accordingly
Manages and provides helpdesk support and attends to internal
customers to determine the nature of Problems, presenting
recommendations
Provides additional support to sister company and contractors
Create IT Budget for OPEX and CAPEX
Leads two IT personnel in the IT Team
Member of ISO Core Team, ISO Internal Audit Team (IAT), ISO
Training Team (ITT) (March 2017 – August 2018)
SOFTWARE QUALITY ASSURANCE ENGINEER
DENSO TECHNO PHILIPPINES INC. | APR 2011 - FEB 2014
Trained as C programmer at Nagoya, Kariya-shi, Aichi prefecture,
Japan June-August 2013. Training highlighted on C language,
task interference, error verification, MISRA guideline, how to
read module design, style guide, checklist, systemized process
reliance document, ISO26262, DN local rule, checklist, tool
usage, implementation of process workflow, bench testing(using
microcontroller), studied full-scale car model.
Nihongo proficiency level: N3 JTEST Passer. Nihongo Book
KisoI, KisoII, etc.
Performed the Quality Assurance through Unit Testing or
Pattern Creations for Toyota car engine source code in reference
to the specification.
Troubleshoot and debug minor program bugs.
Worked with a team of 2-5 members on a specific project.
Increased application performance by 50% from 1.9 to 1 in
comparison to Japanese working man-hour after 6 months.
Trained newly hired associates regarding unit testing.
EDUCATION
BACHELOR OF SCIENCE IN ELECTRONICS AND
COMMUNICATION ENGINEERING
ST. PAUL UNIVERSITY SURIGAO | 2005 - 2010
