Jackson Fox
--5051 Dierker Road APT. B1
Columbus, Ohio 43220
Professional Objective
Young, hard-working professional with 7+ years of working experience looking to leverage a wideranging background in legal administration, client/customer service, and foreclosure law into a position
with a forward-thinking company.
Qualifications
Bachelor of Arts in Philosophy from an accredited four-year liberal arts university
Double-minored in English and Political Science
2 years experience in Real Estate (foreclosure specialty)
2 years of administrative experience in the legal field
5+ years of customer service and retail experience
Professional Skills
Legal Drafting
Legal Research
Organizational Skills
Mortgage Servicing
Compliance
Loan Origination
Account Analysis
Interpersonal and Teamwork Skills
Client Relations
Client Services
Low-level Supervisory Experience
Front-line Customer Service
Professional Services
Well-versed in establishing and maintaining professional relationships
Computer Skills
Working-level knowledge of Microsoft Office Suite
Expert-level knowledge and familiarity with government websites (local and federal)
Intermediate familiarity with Adobe Acrobat
Proficient with most software and devices found in modern offices
Basic knowledge of information technology terminology and concepts
EDUCATION
Mount Vernon Nazarene University
Studied Philosophy, English and Political Science
Achieved a Bachelor's of Arts in Philosophy Graduated with a double minor in English and
Political Science
The Liberal Arts style of education afforded me an opportunity to take classes in a variety of
disciplines including (but not limited to) Computer Science, Accounting, and Sociology
Graduated with a 3.4+ GPA
EMPLOYMENT
Senior Legal Assistant at Manley Deas and Kochalski, LLC
Scheduled foreclosure sales for a large portfolio of counties spanning two states (Ohio +
Illinois)
Kept an updated expert-level knowledge of foreclosure law at both the State and Federal level
Handled files for high-profile clients in the private sector including: JPMorgan Chase, Wells
Fargo, Fifth Third Mortgage Company, PNC, and Bank of America
Worked independently on hundreds of files received from government investors including
Federal National Mortgage Association (FNMA), Federal Home Loan Mortgage Corporation
(FHLMC), the Department of Housing and Urban Development (HUD) and the VA
Worked closely with the Sheriff Departments in each of the counties in my portfolio to
schedule, cancel , and postpone a large number of sales
Personally dealt with complex legal issues that arose, often with no more than a few minutes
before an important deadline
Drafted bids for clients based on information such as appraisal value, Payoff amounts, and
loan amounts
Created and maintained close professional relationships with Sheriff departments, client
representatives, other law firms, courts and other government employees
Maintained a working knowledge of the PACER website for bankruptcy-related matters, as well
as the SCRA website in order to search for current and former military members
Drafted and edited a variety of legal documents to be submitted to and/or presented in court
Shift Leader / Family Video Movie Club
Manage petty cash in amounts up to $2,500
Conduct inventory checks and restock supplies as needed
Supervise busy shifts with over 5 employees
Inspect store/restaurant for cleanliness and workflow efficiency
Cross-train employees to overcome potential workflow issues
Answer customer inquiries and quickly resolve any issues
Check in with customers regularly to ensure satisfaction
Volunteer Work / Church of the Nazarene
Volunteered in a variety of communities performing various roles including:
Serving food at a shelter
Rebuilding homes after hurricane season in the Gulf
Coordinating and running a youth sports camp in Chicago
Helping to construct a church in Thailand
Mentorship and drug counseling in local communities
