Jacquelene Hollier Jackson

JACQUELENE HOLLIER-JACKSON - |-Education The University of Michigan-Dearborn (Graduation Date: 04/2019) Dearborn, MI Bachelor of Arts in International Studies (Focussed in Business Management & French Studies) Full Scholarship through Opportunity Victor’s Scholarship, Entrepreneurship Certificate and Global Engagement Certificate Certificates, Specialized Skills & Memberships Fluent French (Written & Verbal); Certified Public Notary (Expires: 2022), First Aid, Microsoft Suite, Adobe Illustrator, Adobe InDesign, Photoshop; Proficiency across social media platforms: Instagram, Pinterest, SnapChat, Facebook, Wordpress, LinkedIn, Twitter; Proficiency for Asana; Detail oriented, Organization, Public Speaking, Detail oriented, Organized Leadership Experience & Volunteer Work ● The Future Project (TFP), Alumni Board Member Spring- ○ Selected as the only alumni board member for The Future Project’s National Board (6 people) ○ Hosted a collaboration event with Coach of 500+ attendees and coordinated group activities that informed attendees about the program and kept attendees entertained. ○ Served on the Planning committee for Detroit DreamCon, an event that brought together 250+ students from the city of Detroit to complete project presentations, view performances, and collaborate on projects throughout the year. ○ Participate in quarterly check-ins with the President & Chief of Staff in support of board meeting planning. ○ Participate in board meetings (virtual and in-person) to represent the student perspective on behalf of the over 3,000 student alumni served across 11 cities; Provide feedback consultant support on projects. ● Black Business Student Association, President Fall 2018 - Spring 2019 ○ Liaise with campus Executives to identify budget/approvals and plan events ○ Collected and maintained post-event feedback for all events to constantly improve future programming and keep communication lines clear for attendees, members, and organization leadership. ○ Collaborated with various departments to collect swag for events and produce swag bags that had valuable items as well as promoted programming on campus. ○ Create and manage external relationships with business in the industry to curate panel and internship experiences for student members (Approx. 60) ○ Recruit new members and run student events to ensure high levels of engagement ○ Identify programming connections with the Black Student Union (as Program Coordinator) Professional Experience Rapid Finance Detroit, MI Submissions Coordinator 05/2021 - Present ● Coordinate small business loan applications and financial document submissions to partner financing companies. ● Analyze financial documents to identify payment patterns and to combat fraudulent information submission. ● Collaborated with management to improve submission to quote ratios with partners and fine tune selection tool. ● Provided prompt and clear communication on submission updates daily and throughout the submission process. ● Kept meticulous files of account information and frequently used for file research and tracking. ● Spearheaded partner information management and constantly update selection tool to improve client approval chances throughout the loan application process. Kuehne & Nagel Detroit, MI Operational Service Representative 1/2020 - 06/2021 ● Performed operational tasks for less than container load shipments and full container load shipments. ● Collaborated with multiple branches across the United states ● Provided daily status updates to customers and vendors regarding import shipments. ● Kept meticulous files of account information and frequently used for file research and tracking. ● Spearheaded daily communications with suppliers. ● Developed leadership skills through company training and training modules. ● Produced training documents and presentations. ● Conducted group training sessions covering various topics.. ● Conducted one on one training sessions with individual staff members to prepare them to begin their role as JACQUELENE HOLLIER-JACKSON - |-Operational Care Specialist. AmeriCorps Detroit, MI AdviseMI College Adviser 07/2019-02/2020 ● Support Students and families with all aspects of college including application and financial processes. ● Organize events with 50 - 100+ participants. ● Sourced universities that would be optimal for my students' acceptance rates and organized campus visits for large groups as well as organizing presentations on-site for students to view presentations and complete on-site applications and receive decisions. ● Coordinated travel arrangements and meal arrangements for 150+ students for college visits, college fairs, and campus tours. ● Coordinate with representatives from various college campuses to provide access to college to first generation students on high school campus. ● In one month of on-site admissions produced 90 college acceptances for the senior class of 100 students. ● Manage data with meticulous detail regarding student progress and information. ● Led presentations with high school staff and students on various topics ranging from entrance requirements to post graduation planning. United States Commission on Cooperation and Security in Europe Washington, DC Intern 05/2019-06/2019 ● Completed daily front office tasks, such as organization and communications with various offices. ● Coordinated Events (briefings and hearings) with offices of members of Congress and Senate and non governmental speakers.. ● Developed preparation materials to be used by members of Congress and Senate for international trips and domestic events. ● Observed and notated events such as briefings and hearings weekly. ● Completed research on foreign grassroots organizations. University of Michigan-Dearborn, Office of Admission & Orientation Dearborn, MI Orientation Leader 4/2018-12/2018 ● Support the Assistant Director of Orientation Programs to give campus tours for all transfer students, parents and incoming freshman - People depending on the programming); Complete Orientation Leader training to learn about organizational resource centers, programs and related opportunities for students; Proctor exams on the University of Michigan-Dearborn Campus. ● Led programming to entertain and educate prospective students and parents on campus life and university history. ● Collaborated with different departments to highlight selling points for incoming/prospective students and families. David’s Bridal, Style Team Dearborn,MI Stylist 02/16-05/18 ● Interview clients to identify bridal party needs and design constraints ● Identified the perfect items for clients to elevate their shopping experience and special occasions. ● Provide a high-level of customer service to bridal parties to support providing options to brides and bridal party, including veils, dresses, shoes, purses, jewelry and other accessories ● Placed orders, managed stock room unpacking and styled displays American Indian Health & Family Services Detroit, MI Program Assistant 06/16-06/17 ● Social Media Coordinator for Sacred Bundle Program & Youth Group Leader ● Co-Coordinator of employee language learning program ● Suicide prevention program event planning for 150+ attendees including food arrangements, enterainment arrangements, and attendee information management. ● Maintained budgets for numerous events while providing unforgettable experiences for attendees by fostering relationships with vendors. ● Suicide prevention research gathering and distributing ● Constant communication with community members and organizers to coordinate community wide events and training. ● Completed Suicide prevention trainings and Mental Health First Aid training. JACQUELENE HOLLIER-JACKSON - |-Quicken Loans, Executive Team Detroit, MI Internship 06/15-05/16 ● Completed administrative tasks for the Executive Team, reporting to Dan Gilbert’s Executive Assistant; Angel Price ● Served as the project manager for the company clothing line using ASANA; Produced a line of t-shirts, tote bags, stickers and other organizational souvenirs, wearable and gifts (SWAG) ● Coordinated volunteer projects on the Volunteer Teams in collaboration with the Community Relations Team including an organizational calendar, identifying new volunteer sites, assigning volunteers to sites, etc.