Jafed Abarca

Jafed Jonathan Abarca Gómez PERSONAL INFORMATION: Date of Birth: January 2, 1981. Place of birth: Managua, Nicaragua. Email:-PROFESSIONAL EXPERIENCE: Termechi Employment Law Group Legal Assistant / Intake Specialist (January 2022 – September 2022) • Screening potential clients and referring out potential clients to other law firms. Drafting demand letters for request for personnel files from our clients to employers. Calendaring important dates such as mediations, depositions, hearings, Attorney’s agenda, etc. Updating clients on their cases and following up with necessary documentation to move the cases forward. Data entry on Clio System such as, recording personnel files received, referred out and retained cases, several client documents, evidence from clients like emails, text messages, pictures, etc. Filing Court documents and many other docs. Perfect Smile Braces Front Desk Virtual Assistant (March 2021 – January 2022) ● Assisting patients remotely as a Virtual Front Desk assistant through web cam and helping them check in and check out their appointments. Scheduling the next visit for patients after check out and following up with patients who did not show up to their appointments to calendar their appointments. Accedo Technologies Johnson Law Group. Legal Assistant (May 2018 – March 2021) ● Building up personal injury cases by screening clients. Ordering and collecting their medical records from facilities and gathering legal documentation to complete their legal claims, having everything ready for the Attorney to file the cases in Court. Pacific College University Zendesk Chat Support • (April 2020 – May 2020) Providing technical support over chat for the Zoom platform in which classes are performed online with students. Tel:-. Email:- Jafed Jonathan Abarca Gomez Virtual Learning Academy Online English Teacher (Aug. 2019 – Dec 2019) • Teaching English virtually to students from Costa Rica, Dominican Republic, Panama, Nicaragua and Guatemala. Online classes through Zoom with 12 to 18 students online White Shark Media (Digital Marketing) Sales / Digital Marketing Content Creator & Writer Salesforce / CRM Admin ● ● ● (Aug. 2017 – May 2018) Receptionist. Creating Competitors Research Analysis for new clients. Creating content for landing pages when clients did not have a website, or when their target advertising did not match with their products and services. American Nicaraguan School (ANS) English Language Institute (ELI – Estelí) English Facilitator (Sep. 2013 – March 2019) ● Teaching English as a foreign language to different types of students from all ages using the latest trends in teaching techniques. Stilecroft Christian Bilingual School Excel Automotriz, 2C. Norte, MI English Teacher (Nov. 2012 – August 2017) ● Teaching English as a subject to High School students. Using the latest books with lots of materials that facilitate the learning of the language and understanding better the culture of American teaching standards and trends in Education. (April 2008 – Sep 2012) SITEL (Call Center) Financial Center Invercasa Sales / Customer Care Agent ● Working as a customer care agent for a prepaid Phone Company in the US. Helping customers in many different ways with their phone accounts and phone devices. (January 2006 – December 2006) TecnoPlus Sinsa Ceramica Altamira, 2C arriba. Tel:- Marketing Manager ● Selling and managing the technical support department of the Company. Handling RMA inquiries and taking care of Imports and Customs. Texaco Caribbean Inc. (February 2005 – July 2005) Tel:-. Email:- Jafed Jonathan Abarca Gomez Next to ESSO Refinery, Las Brisas Invoicer ● Invoicing oil products and additives for different gas stations nationwide. Also, taking care of the logistics, regarding the distribution of the gas, diesel, and bunker oil for all the gas stations in Nicaragua. EDUCATION: Post-Graduate in Marketing Management – ➔ (July 6th - October 5th 2009) Universidad Politécnica de Nicaragua-UPOLI College / University (January 2001 – May ➔ 2004): Ave María College of the Americas. Degree in Business Administration with Concentration in Management. High School (Jan 1994 – December 1998): ➔ Stilecroft Christian School. High School Bachelor’s Degree. Stilecroft Public School. (Canada) Elementary School (Jan 1988 – June 1992): OTHER COURSES: TOEFL Preparation Course – American Nicaraguan School (August 1994 – October 1994) ---------------------------------------------------------------------------------------------------LANGUAGES: Spanish: Native Language English: Second Language. 100% of writing, speaking and listening. Tel:-. Email:- Jafed Jonathan Abarca Gomez Tel:-. Email:- Jafed Jonathan Abarca Gomez