Jaimee Rose S. Perez

I am a Marketing graduate with above average scores. I am very hard working and passionate when it comes to work. I have good attention to details and I understand and follow instructions very well. I work well under pressure. I am very professional and very easy to deal with.

I have more than 8 years of Customer Service Experience in a BPO company for an American Account, with inbound and outbound calls, email support and chat support. I also have an experience in Live Chat, and email support (Zendesk) for 15 months. I prioritize quality while meeting the quantity needed at work. I am experienced withMS Office, Google Documents, Dropbox, Canva, Bitlinks, Shopify, LiveChat and Zendesk but always open in learning new tools if there are different ones you prefer to work with.

I can provide excellent customer service and experience has taught me how to build strong relationships with all departments in an organization. I also have the ability to work within a team as well as cross-team. I am a fast learner and I’m always willing to try and learn new things. I can work in a very minimal supervision and deliver results.

I am able to take a new work/job immediately and I look forward to speaking with you about your company’s needs.