Hi! I'm Jairus Misola. I was a customer service/technical support specialist for more than 3 years in a call center/BPO setting.
With more than 3 years of proven experience providing customer service for several different companies, I am confident that I will make an immediate contribution to you or to the company.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent English communication skills both oral and written.
My motivations include learning new things, the challenge of meeting the needs of an organization, and ensuring high-quality outcomes.
I have remarkable interpersonal, organizational and time management skills. I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
I would appreciate the opportunity to discuss my application and this position in more detail at an interview. I can be contacted at all times.
Thank you and have a great day ahead!