Jakub Kasprik

Hi there!

My name is Jakub. I have experience working in Operations/Process/Project Management as well as working in the Logistics & Supply Chain/Reporting & Analysis areas. I have been working 6 years in those areas.

I'm a Czech who lives in Latin America so I'm available in the US/Canada time zones and a part of the European time zone.

Operations Manager skills:

• Managing operations in the company
• Coordinating operations between Headquarters/Warehouses and Factory/Vendors/Suppliers
• Decision making
• Managing shipping/logistics operations
• Managing international teams
• Creating and improving processes and workflows (simplification, automatization, and make them more efficient)
• Managing Quality Assurance team and QA processes
• Implementing new features
• Scaling and Staffing plans
• Reporting, analysis, KPI (production, sales, employees, and variations of KPIs)
• Using BI tools as well as MS Excel/Google Sheets for reporting/analysis
• Project management
• Hiring

E-commerce Manager skills:

• Managing e-commerce store and its operations (Shopify and WooCommerce)
• Inventory Management (incl. forecasts)
• Managing e-commerce website development
• SEO Management
• Using Google Analytics and other tools to improve content and traffic
• Decision making & Critical thinking, etc.
• Price creating
• Product sourcing

Project Management Skills:

• Leading both big/long-term and small/daily projects
• Project Plans (implementing, developing the idea)
• Hiring and managing the right freelancers
• Assigning and monitoring tasks
• Localization management (managing and coordinating translators/content)
• Using several project management tools (Asana, ClickUp, Jira, Trello, Confluence, etc.)
• Kinds of projects (experience):
• ▸ Operations/Supply-Chain/Production Projects
• ▸ Shipping/Logistics Projects
• ▸ Marketing Projects
• ▸ Financial related Projects (especially COGs related projects)
• ▸ Web Development Projects

Logistics & Planning skills:

• Planning Operations
• Planning Logistics & Shipping operations
• Analysis & Forecasts
• Inventory management
• Researching for new/better options for cost-efficient transport of goods
• Communication with suppliers & forwarders
• Working with import and export documentations and invoices
• Monitoring the stocks – analysis and database
• Working with Purchase Orders
• ERPs, etc.

Business model experiences: B2C, B2B, Dropshipping

Industry experience: Personalized Products (variations of products), Clothes, Footwear, Print on Demand (clothing, accessories, home decor, etc.) 3D Printed Products, Products on Demand, Accessories, Automotive Parts, Healthcare, Translations/Content service.

Deep 3D Printing Industry knowledge: Manufacturing, Processes, Project Management, Materials, Managing Designers, Quality Assurance.

Order/Shipping Systems: ShipStation, OrderDesk, CDON and Octopia

E-Commerce Platforms: Shopify and WooCommerce

Experience with Printify and Shapeways

Project Management/Communication/Organizational Tools: Jira, Asana, Trello, Confluence, Slack, Notion, MS Teams, Lucidchart, draw.io and G-Suite

Business Intelligence Tools: Power BI and Amazon QuickSight

Marketing Tools: HubSpot, Omnisend and Customer.io

ERP Experience: MS Dynamics, SAP Business Objects and Prima Solutions

SEO skills: Keyword research & analysis, link building, Google tools (Analytics & Search console), and other SEO tools.

Coding Experience: HTML, CSS, PHP (basic), Python (basic)

Other Tools/Software Experience: WordPress, Advanced MS Excel and Google Spreadsheet skills, Adobe Photoshop and Illustrator, CAD

Other skills: Data analysis and database, Data visualization, 3D Printing Process, Bitcoin knowledge, Decision making, Critical thinking, Strong research ability, and thinking out of the box to find the perfect solution.

Translating skills: Translating from English to Czech, Technical translations, Translations of manuals, Translations of texts with a financial topic, and more.

Languages:

• Czech (native)
• English (advanced)
• Spanish (advanced - written)
• Slovak (conversational)