James Umeadi

I'm a self-motivated, and result-driven professional with years of experience in administrative work, Customer Support, Sales and Business Development, Investment advisory, Customer service, Health, Safety, and I.T Support. I am committed to contributing immensely to making an impactful difference all around me and achieving the objectives of the organizations or institutions I work with.

SKILLS / EXPERIENCE

❖ Lead generation

❖ Cold calling

❖ Appointment setting

❖ Warm calling

❖ Experience using help desk software and remote support tools

❖ Excellent communication and problem-solving skills

❖ Patience when handling tough cases

❖ Strong phone contact handling skills and active listening

❖ Familiarity with CRM systems and practices

❖ Customer orientation and ability to adapt/respond to different types of characters

❖ Excellent communication and presentation skills

❖ Ability to multi-task, prioritize, and manage time effectively

❖ Interpersonal and customer service skills

❖ Analytical and problem-solving skills

❖ Ability to make and answer high volume of calls and/or emails daily

❖ Ability to share work among a customer service team

❖ Attentiveness and patience

❖ Time-management skills

❖ Ability to find the positive in any situation

❖ Customer Service/Support Skills

❖ Ability to Work Under Pressure

❖ Fast learner and quickly adapt to new systems or change.

❖ Tech-savvy

❖ Highly resourceful, efficient, and proactive.

❖ Can work within a team-based culture (a good team player).

❖ I can relate to all levels of business and commercial contacts.

So, if уоu’rе lооking fоr ѕоmеоnе whо саn take your еntirе project, аnd dеlivеr аn еxсеllеnt result withоut a tоn of back-and-forth, chat me up now.