Jan Marizz Medrano Caburnay

WORK EXPERIENCE LOCAL SEO SPECIALIST November 2023 - Present (Flexi Part-Time) Led local SEO audits, managed listings, and secured quality guest posts. Optimized Google My Business, and analyzed campaigns for insights. Collaborated for SEO-aligned content strategies. burnay a C . M z iz r a M Jan JAN MARIZZ M. CABURNAY I aim to drive productivity, optimize processes, and contribute to your company's success. I am eager to be a valuable asset in supporting your endeavors. CONTACT - Philippines EXPERTISE Customer Support: Phone, email, and chat. Data Entry and Database Management Productivity Reporting: Daily, weekly, and monthly reports. Lead Generation and Management Administrative Support: Email and calendar management. Basic bookkeeping, invoicing, and payroll Coordination. Digital Marketing: SEO (Backlinking), content writing, and social media management. TOOLS MARKETING & OPERATIONS VA (REAL ESTATE) March 2019 - January 2024 Email and Calendar Management Customer Service and Support (Phone, Email, Chat) Scheduling and Coordinating Property Showings Basic Bookkeeping and Invoicing SEO Tasks (Backlinking) Content Blog Writing Social Media Management LEAD GENERATION SPECIALIST (LINKEDIN) June 2023 - November (Flexi Part time) Utilized Sales Navigator for lead prospecting. Used LinkedIn Recruiter Lite for lead recruitment. Lead generation progress reports. AIRBNB CLEANING COORDINATOR March 2023 - June 2023 (Project Based) Manage daily operations and coordinate with various departments for seamless processes. Manage linen accounts, procure supplies, optimize inventory. Experienced in recruiting and managing cleaners. Overseeing payroll processing. REGISTERED PHARMACY TECHNICIAN November 2015 - December 2018 Managed inbound/outbound calls and reviewed medical records for authorization requests. Conducted data entry and pharmacy tasks efficiently. Communicated with providers/patients to resolve issues. Compiled daily/monthly productivity reports. TECHNICAL SUPPORT REPRESENTATIVE August 2014 - June 2015 Deliver customer support via phone, email, and chat. Recording customer interactions and transactions, including issue details and resolutions. Conduct basic upselling and billing processes.. ENGLISH AS A SECOND LANGUAGE (ESL) TUTOR November 2013- April 2014 EDUCATION UNIVERSIDAD DE MANILA- Bachelor of Science in Psychology Using diverse teaching methods and materials to engage and facilitate learning. Providing individualized feedback. Monitoring student progress. Encouraging and motivating English practice.