Janara Bino

Janara Bino Address: Georgia - Tbilisi Mobile no.: - Email:- EDUCATION  Arab Open University - Jordan. 2003 - 2008 Bachelor Degree in Business Administration  Sight & Sound Educational Center. 1999 Certified Executive Assistant SUMMARY Dynamic Administrative Specialist with over 10 years of experience in the field of administration and all it’s diverse functions. Excels in supporting executives, collaborating with teams and ensuring seamless flow of daily operations and improving processes. Recognized and valued as a resourceful and self-motivated assistant, with the ability to multitask and prioritize needs while ensuring speedy responses to business concerns. Equipped with exceptional problem solving and organizational skills with a track record of strong performance in high-volume fast-paced multicultural environments. KEY SKILLS Organization & Prioritization | Problem Solving | Proactive | Quick learner | Discrete | Team Player | Leadership | Communication | Customer Service | Flexible & Adaptable | Strategic Planning | Sound Judgement | Multitasking | Attention to detail | Reliable and Responsible | Resourceful | Decision Making | Initiative | Detail Oriented | Proficiency in MS Office Suite & Office 365 | Google Suite | Video communications (Zoom, Skype, Teams) | Typing speed 60 wpm | Asana | Trello | Slack | Calendly | WORK EXPERIENCE IRC (International Rescue Committee). Amman, Jordan. Oct 2019 - Mar 2020 Position: Shared Services Coordinator Managed Shared Services Unit and optimized support function workflows by studying processes, analyzing operating practices and developing streamlined procedures for support service requests.  Managed shared budget allocations while ensuring compliance with IRC and donor regulations, analyzed costs to maximize efficiencies and planned spending in order maximize funds available, by working closely with Finance teams to enable accurate charging of costs.  Instituted use of Microsoft Project to streamline the process of tracking timeline, progress, tasks and costs, greatly improving project estimate accuracy.  Communicated between clients and internal members regarding project details, also identified and closed communication gaps to complete project 3 weeks ahead of schedule and maximize productivity for future projects.  Provided coaching, mentoring and cross-functional conflict resolution support to staff on organization’s standards. Mercy Corps Regional office - Syria response. Amman, Jordan. Aug 2018 - Sep 2019 Position: Administration Coordinator Efficiently supported multiple Executives at different countries and time zones, excelling in setting priorities and multitasking to achieve deadlines while staying calm and focused under pressure. Commended as the ‘go-toperson’ to make things happen and deliver timely and high quality service, solving all kind of problems using sound judgement and solid decision making skills.   Effectively worked remotely with colleagues from different country offices, enhancing communication and fostering a sense of teamwork and collaboration. Updated and organized expats deployment and induction material and processes, was praised for improving the welcome package resulting in high level of new comers satisfaction, reduced on-boarding related time, effort and cost by 20%.    Fostered the organization’s success through developing SOP's and guidelines for several functions including; facilities and lease management, government liaison processes, and the use of company assets and communication services. Also created forms and reporting templates to further enhance the process while liaising with stakeholders. Successfully planned and coordinated a high traffic of events and regional travel arrangements for visitors including logistics and accommodations. Handled last-minute changes to travel itineraries and accurately instructed fleet team on arrival timings and accommodation locations. Traveler’s satisfaction was at its highest level during my one year of employment. Contributed in reducing hotel accommodation expenses through advising and actively participating in the procurement process of hotel agreements, recommending those most compliant with the organization’s standards and budgets. Roads and Transport Authority (RTA). Dubai, UAE Nov 2016 – Mar 2018 Position: Executive Assistant to the Director General and Chairman of the Board of Executive Directors Provided high level support to the Chairman and performed diverse administrative tasks. Effectively managed conflicting ever-changing calendar appointments, using keen judgement to streamline daily, weekly and monthly recurring calendar events.      Ensured the Chairman's schedule is followed and respected, and provided "gatekeeper" and "gateway" role, facilitating direct access to the Director's time and office. Proactively anticipated the needs and expectations of the Chairman by maintaining a monitoring system to organize the incoming work flow, prioritize requests and identify matters of high importance requiring immediate attention, to determine appropriate course of action, referral, or response. Ascertained and preserved the confidentiality of all communications and documentation. Composed and proofread memos, letters, reports and presentations, providing accurate, concise, and errorfree communication to ensure efficient internal and external communication. Arranged seamless complex and detailed travel plans, itineraries and agendas and compiled documents for travel-related meetings. Went beyond actually booking air travel, arranging ground transportation and booking accommodation, by deciding in advance what will be required at the various functions of the trips. Praised for the excellent organization of travels with zero mistakes and delays, and for taking care of every single detail to the Chairman’s liking. A.Menarini Farmaceutica Internazionale SRL – Rep Office Dubai. Dubai, UAE Oct 2015 – Nov 2016 Position: Office Assistant Provided high-level administrative support to the entire executive team and played a key role in setting up the newly established Dubai Rep. Office, in all essential functions while creating relevant SOP’s and managing every aspect of development.        Organized calendars focusing on proper allocation of manager’s availability, ensured the managers are fully briefed on, and prepared for any engagements they’re involved in. Generated agenda, accurately recorded minutes and followed up on action items. Carried out basic accounting transactions, research, reporting, information management and marketing support activities within demanding time frames and presented results in a coherent and concise manner. Handled HR and Recruitment functions and inquiries; assisted in creating and revising job descriptions, participated in interviews and new employee orientation and on-boarding processes, managed HR records and supported payroll in collaboration with external provider. Increased efficiency through producing office standard documents for invoices, contracts, company letter head and business cards. Utilized communication and interpersonal skills to sustain positive relations with customers, prospects and vendors. Offered dedicated service while exhibiting the highest degree of professionalism and continually identifying new opportunities. Improved office efficiency by implementing a user-friendly electronic filing system, which reduced file retrieval time by an average of 30%. Handled the planning of all events, travel, visa, accommodation and transportation requirements for all staff members, cutting the company's travel costs by 24%. Delegation of the European Union. Amman, Jordan. Feb 2004 – Mar 2015 Played pivotal role in fast-moving multinational environment, providing administrative support to the Finance & Contracts section and performing various administrative tasks. Was promoted two times during my employment and was given various additional responsibilities due to excellent personal performance. Administrative Assistance:  Excelled in responding immediately to shifting priorities while handling all aspects of complex global travel arrangements, planning high level events, managing multiple calendars and resolving scheduling conflicts and last minute changes.  Arranged meeting agendas, took minutes of meeting, supplied advance materials, created PowerPoint presentations, and executed follow-up for meetings and team conferences in a timely and accurate manner at utmost confidentiality.  Reviewed emails and responded professionally, answered and screened phone calls in a courteous manner while taking messages with a high degree of accuracy.  Negotiated agreements with vendors and suppliers and supervised performance of contractors, resulting in significant annual savings.  Maintained strong collaborative relationships with key allies by establishing contacts with Jordanian authorities, foreign missions/organizations and partners from Head Quarters and other Delegations.  Successfully conducted training for new staff members and counterparts on European regulations and procedures, and on the use of functional systems and internal rules to improve their engagement in the programs and increase productivity.  Coordinated daily customer service operations such as front desk processes, orders and payments, boosting the organization’s credibility and improving customer satisfaction. Project Management and Financial Assistance  Assisted operational initiators with the formal aspects of preparing call for proposals/ tender dossier, and actively participated in tender evaluations, providing valuable insight and thorough tender analysis and accurate scoring and awarding.  Prepared grant agreements with selected beneficiaries by drafting contracts, ensuring correct annexes are used and proof reading the content including budgets and terms of payments.  Prepared and analyzed financial transactions, and regularized local payments and financial reporting in the system, ensuring that payments are encoded in due time, correct budget-lines are linked, and the concerned authorizing hierarchy are lined up for approvals. TRAINING & CERTIFICATES  Training in EU procedures and regulations; “Financial and Contractual elements of Project management and EU funding” - 2009.  Training in Business Etiquette, Protocol and Office Management - 2012.  People with Possibility leadership training, facilitated by Mercy Corps HQ - 2019.  Interviewing and Recruitment Training - 2019  Change Management Training - 2019 LANGUAGES Chechen: Native language | Arabic: Fluent | English: Fluent