Jane Bochere

JANE BOCHERE KWARE Marital Status:Married Gender: Female Nationality:Kenyan CAREER OBJECTIVE To achieve the best professional skills, interactive programs in Human Resource Management with the use of modern technology in a diligent and principled manner so as to achieve and sustain change in the community. PERSONAL ATTRIBUTES Have ability to work independently and as a team player Ability to interact with peers and colleagues Good interpersonal and communication KEY COMPETENCIES Ability to execute instructions with accuracy and deliver relevant reports on timely basis, work as a team player while upholding the highest levels of professional ethics. Proven analytical and interpersonal skills with the ability to inspire and positively influence others. WORK EXPIRIENCE August 2021 up to date: virtual service freelancer Managing emails Managing social media accounts Managing websites Data entry, typing, copying and pdf pasting Academic writing human resource services i.e staffing Customer care executive services i.e answering calls and emails Digital sales and marketing April 2018-August 2021: ISONBPO Position: Customer care executive Duties and responsibilities Receiving incoming calls from customers and solving their problems immediately while on call using the systems of the computer Escalating issues of customers to immediate managers Making reports to immediate managers January 2014-May 2015: African Finance Business Position: Customer care Executive Duties and responsibilities . calling customers for collection of debts Receiving calls from customers who were inquiring their debts February2012-April2012: Ukwala Supermarket Position: Till operator Duties and responsibilities Sales person Advising customers on the products Ensuring that the customer is well served and his or her goods are well barked Ensure that the customers don’t wait long in the line to be served Receiving money and giving out change to the customers August 2010-November 2010: Rural Electrification Authority Position: Administrator (3Months Attachment) Duties and responsibilities Receiving compiling statistical records sorting filing and dispatching letters Receiving and dispatching of mails Document photocopying binding and filing Assist in registering and applications and summarizing of candidates for interviews and making timetable for interviews Data processing typing application letters payroll processing Drafting simple letter ACADEMIC QUALIFICATIONS January 2009-July 2011: Kenya Technical Teachers College Diploma in Human Resource Management Results: Credit February 2004-November 2007: St. Linus Etago Secondary School (Kisii) Kenya Certificate of Secondary Education (KCSE) Results: Mean grade C (Plain) January 1995-November 2003:Nyatwoni SDA Primary School (Kisii) Kenya Certificate of Primary Education (KCPE) Results; 250/500 Marks OTHER QUALIFICATIONS Certificate in computer packages Main Areas Covered 1. Ms. Windows 2. Ms. Word 3. Ms. Excel 4. Quick Books 5. Email and Internet REFEREES Mr.CharlesOnami, Mrs. LilianNyairo, Administrator, Primary Teacher, Kenya Technical Teachers College, Emesa Primary School, P.O.BOX-, P.O BOX-, NAIROBI. Kisii- Mr. Philip Nyangosi, Pastor, Machakos County Wote District, P.O.BOX-, Kisii. - AVAILABILITY Immediately.