A B O U T M E
Jane FAwkes
Objective
I am looking to expand my skills and experience with an exciting new part-time role as a virtual assistant.
Experience
FOunder AT PAPILLON PERTH
(Nov 2022-Current)
Research
Inbox management
Task and time management
Administrator at Bend-tech Group
(Jan 2014-May 2022)
Updated around 90% of CRM before being promoted
Entered sales data into CRM
Back-up for answering calls and sending out quotes
Completed job safety analyses for our building clients
20 business development calls per day including booking appointments for sales representative
Organised CPD presentations for our architect clients
Surveyed customers for feedback
Full executive support – meetings, emails, calendar, projects
Implemented data dashboards project
Implemented several corporate social responsibility initiatives
Kicked off project of transitioning management team to a leadership team
Set up several employee engagement intitiatives and built a ‘culture team’ to run them
Improved staff retention from 73% to 87%
Performed HR administration and compliance
Oversaw students from career advancement program
Reconciled expenses for different accounts
Batch payments
Called suppliers and made credit card payments
Entered customer pricing
Kicked off workplace safety project to enable workplace safety qualifications and maintain ISO 9001 certification
property Styling assistant at hermitage
(Casual from Aug 2021)
Assistance with placing furniture and props
Assistance with loading and unloading truck
CertificatES
Certificate IV in Business/Business sales (Glenvale Education)
Inbound marketing (Hubspot)
High performing EA (The EA Institute)
Skills
Research
Personal assistance
Inbox management
Calendar management
Executive Administrative Assistance
Project planning
Confidentiality
Note taking
Continuous improvement
Communication
Problem solving
Personal development
Writing
Microsoft Office
Copywriting
Innovation
Courses
Exceptional mindset (Rogen SI)
Marketing bootcamp (THE marketing company)
Stellar EA (UBT/Debbie Peterson)
Elevating leadership (UBT/The EA institute)
Productivity academy (UBT/Colin Boyd)
The high performing EA (The EA institute)
Styling essentials (International school of colour + design)
Coffee fundamentals (Perth barista school)
References
Available upon request
A deeply thoughtful individual who enjoys supporting executives to achieve great results.
In my personal time, I enjoy travelling, great food and hanging out with family and friends. I also love learning and often have 1-2 courses on the go. I am quite creative and enjoy solving complex problems and 1000 piece jigsaws. And I Iove chocolate and coffee!
C O N T A C T
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Perth, WA
E D u c a t i o n
Oneschool global
Selected for the peer leadership program
Clifton hills primary school
Participated in primary extension and challenge program (PEAC)