Jane Oligario

I have been in a customer service industry/ BPO settings for 6 years. My responsibilities were:

• Data Entry: Uses Microsoft Access to extract data and create an excel file out of it, inventory, web research
• Retention Specialist
• customer service
• collection analyst: As a collector, I process mortgage payments for housing loans by phone, set up appointments, takes inbound calls and make outbound calls, set up appointments between realtor and specialists from the bank, lawyers etc. background in mortgage loans, Fair Debt Collection Practices Act (FDCPA)
• I have an excellent command of English language
• proficient in Microsoft apps such as Word, Excel, Outlook, Pdf, Database
• Eager to learn new skills necessary to succeed in a particular task