Jannen A. Abas
B24 L22 P3 Mt. Kinabalu St.,
Deca Homes Mintal, Davao City,
Philippines, 8000
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Objective: Seeking a challenging job utilizing creativity and my strong desire to improve the overall performance.
Skills:
Having positive attitude, understanding, dedication, patience and commitment.
Excellent communication and writing skills.
Able to work in shifts.
Excellent knowledge of Windows Operations Systems and software.
Able to do other duties as assigned.
Excellent interpersonal & communication skills.
Good Supervising skills
Sound knowledge of the subject.
Good analytical ability.
Effective leadership skills.
Strongly motivated.
Desire to learn new things.
Innovative
Work Experience:
SUTHERLAND GLOBAL SERVICES
Customer Service Representative -)
Handle customer’s financial concern.
Quality Assurance Expert -)
Review and evaluate phone interaction between the customer and the agent.
Conduct group discussions for account updates.
IBEX Global Solutions
Customer Service Representative -)
Handles customer’s billing and sales concern.
BIBO Global Opportunity
Online English Teacher (2016-Present)
Work at home online English teacher catering Japanese Students.
Education:
Bachelor of Science in Elementary Education
Holy Cross of Davao college
(Undergraduate)
Character References
Peter John Florentino
Senior Manager
Sutherland Global Services
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Nelson E. Gorgonio
Forecasting / Scheduling Expert
Flatworld Solutions
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Charmaine Pejano
Real Time Analyst Expert
Sutherland Global Services
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