Jasmin Monira Labungan

JASMIN MONIRA LABUNGAN GENERAL VIRTUAL ASSISTANT | SOCIAL MEDIA MANAGER | ADMINISTRATIVE ASSISTANT | COSTUMER SERVICE SUPPORT | PROFESSIONAL SERVICES PROFESSIONAL PROFILE A highly talented detail oriented freelancer with experience providing exceptional support and ensuring project are completed on time and extreme confidentiality. I'm confident in my ability to make anything I put my mind to success. I work quickly, positively and efficiently because I love what I do. Strive in fast-paced, virtual environments following established procodures and services to exceed all clients expectations. CONTACT DETAILS - | --live:jasminmoniralabungan VIRTUAL ASSISTANT SKILLS Flexible administrative skills Data entry and product listing Sales and marketing Research Word processing skills Expertise in google products, Microsoft offices and other VA softwares tools SOCIAL MEDIA MANAGER SKILLS Costumer Service/Community Managing Strategic & Creative Organization Design (Graphic and Videos) Marketing Analytics Business Development Project Management COSTUMER SERVICE SKILLS Clear Communication Skills Time Management and Flexibility Empathy Ability Problem Solving Skills Clear Phone, Email and Live Chat Communication Attentiveness Goal Oriented Focus ONLINE TEACHING SKILLS Patience Compassion and Empathy Relationship Building Web-Based Learning Adaptability PHARMACIST SKILLS Proof Reading Medical Transcription Interpersonal Skills Accuracy Professional ethics Multitasking Skills Bookkeeping and Accounting Proficiency with Prioritizing Tasks Critical Thinking Skills ADMINISTRATIVE ASSISTANT SKILLS Arranging and Scheduling appointments, meetings and events Take minutes of all the meetings of the assembly Keep and maintain all records and documents in the company Answering calls, taking messages and handling correspondence Implementing new procedures and administrative systems Typing, preparing and collating reports Filing Supervising staff and new employees Assisting with copying, scanning, faxing, emailing and note-taking Greeting business clients and guests Coordinating with other organizations Prioritizing workloads Maintaining company schedules INTERESTS internet travel dogs marketing APPS AND TOOLS Microsoft & Google Canva Communication Social Media Management Tools Email & Chat Software Tools E commerce Tools PROFESSIONAL EXPERIENCE Virtual Done Well Virtual Administrative Assistant November 2020 - April 2021 Organizing travel arrangements Managing schedules Administrative tasks ( Arranging and scheduling appointments, meetings, and events, answering calls, taking messages, email management) Social Media Management (Facebook and Instagram) Facebook ads Management Provide customer service as the first point of contact Calendar Management VXI Global Customer Service Representative June 2020 - September 2020 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Determine charges for services requested, collect deposits or payments, and/or arrange for billing. Check to ensure that appropriate changes were made to resolve customers' problems. Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. Native Camp ESL Teacher (Part-time) January 2018 - January 2021 Combined various English teaching methods and techniques to help students improve their results. Maintained positive student-teacher relationship. Planned and delivered English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods Create a positive class environment and encourage students to reach their learning goals. Berovan Marketing Inc. Product Specialist Sales Representative February 2020 - May 2020 Answers all product-related questions in a polite manner and addresses queries promptly. Perform product demonstration clients, staff, and other stakeholders Assist with the development of business plans. Collaborate & strategize with the business and engineering teams. Make helpful product recommendations and suggestions to increase revenue Conduct thorough research which include taking surveys, doing desktop/laptop research, send emails, make calls and attend product launches of rival companies Schedule training sessions and attend meetings as required. Save-0n Drugstore Inc. Amesco Drugstore Inc. Dinnish Pharmacy Pharmacist June 2018 - January 2020 Prepares medications by reviewing and interpreting physician orders and detecting therapeutic incompatibilities Maintains records for controlled substances and removes outdated and damaged drugs from the pharmacy inventory. Perform Administrative Tasks which I keep patient files up to date, making sure needed products are stocked and required reports get generated and filed. Manage and Supervise staff at work Organized orders with a focus on patient care and costumer service Manage invoices, organize documents and kept records according to the law EDUCATION San Pedro College Bachelor of Science in Pharmacy- Licensed Pharmacist - Board Passer March 2018 Notre Dame of Upi, Inc- TRAININGS AND SEMINARS FVA Freelancing Course 2.0 (2021) Google Analytics Individual Qualification (2021) Career Orientation (2017) First Aid & Basic Life Support (2014) HIV Aids & PTB in the Community (2014) Optimum Health Outcomes Through Medication Safety (2018)