Jay Mherson Mejasco

I have over two years of experience as a Customer Service Representative in various BPO companies, where I provided excellent support and service to different clients and customers through email, chat, and phone. I have worked in different industries, such as Retail, Radio satellite and Insurance. I have handled various types of inquiries, complaints, and feedback from customers across different platforms and channels. I have also learned about the products, services, policies, and procedures of each industry and client. I have consistently met or exceeded the quality, productivity, and customer satisfaction metrics set by the clients and the company. I have received many compliments and referrals from my previous and current customers for my outstanding performance and professionalism. I have been recognized and rewarded by the clients and the company for my exceptional contributions and achievements. I have received certificates, bonuses, promotions, and other incentives.