Jaye Delos Santos

I'm currently employed in TCL Online Services Inc. as a Technical Support Representative. Receiving inbound calls identifying hardware and software solutions. Troubleshooting technical issues with their TCL hardware peripherals. I have 6 years of experience in BPO industry with Customer service and technical support position in different types of account includes international financial account, telecommunications company and international computer company. These are all voice account and well experienced handling different types of customers.