Jayhoward M. Culango

Name: Address: E-mail address: Skype id: Cellphone Number: JayHoward M. Culango Pagkakaisa Village, Lubugan, Toril, Davao City-Jay Howard - Customer service specialist with management experience. Strong interpersonal skills that drives good sales number. Versatile skills set with experience in customer service, sales and oral communication. Information Technology Global System Information Technology Company Name Address Position Time Period Responsibilities : AJANI OUTSOURCING SOLUTIONS : Lubugan, Toril, Davao City : Subject Matter Expert – Lead Generation Account : February 2018 – May 2018 : Worked for Auto Insurance company. Cold calling potential clients who might be interested in changing their auto insurance. As a SME, I was tasked to do or update our daily reports and hourly trackers and send it to my colleagues. I had the opportunity to coach my colleagues who needed some improvement in generating leads. Company Name Address Position Time Period Responsibilities : Cambridge Biz Serve : Lubugan, Toril, Davao City : Outbound Agent : February 2017 – February 2018 : Cold calling clients in North America who might be interested in purchasing Auto Insurance. Able to hit our daily target and sometimes exceeds the daily target. Because of it, I got promoted as a SME. Company Name Address Position Time Period Responsibilities : Flatworld : Sobrecarey St, Davao City : Outbound Agent : October 2015 – January 2017 : Worked in PPI (Payment Protection Insurance) who help people gets their refund from the bank who were dissolve around 1980s. 1|JayHoward M. Culango Company Name Address Position Time Period Responsibilities • • • • • • • : Majar Life Insurance : Agton St, Toril, Davao City : Branch Manager : December 2014 – August 2015 : Manages a group of 8 Insurance agents. Increasing the sales rate of up to 60% through sales strategy and acquired skills. Manages daily and weekly reports for the agent’s incentives. Able to maintain confidentiality of documents A great team player Can work with less supervision Excellent communication skills Good attention to work detail Outstanding work ethics with excellent organizational skills Sales expert 2 years Serving as a Missionary in The Church of Jesus Chris of Latter-day Saints Phils. Quezon City Mission 2|JayHoward M. Culango