Jazzy Pangasian

Jazzy Pangasian Block8 Lot 14 Phase 2 Villa Candida Subdivison, Bulua, Cagayan de Oro 9000 -- OBJECTIVES  Obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company’s brand name. HIGHLIGHT QUALIFICATIONS High level of energy and enthusiasm, from the first call of the day till to the last. Hardworking High level of patience Positive attitude People oriented Communication skills WORK EXPERIENCE AND BACKGROUND Customer Service Representative (2014 – 2016) Resolved customer inquiries and complaints. Resolved service issues and/or product problems. Managed customers’ database accounts, performed customer verification and processed applications, orders and requests. Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints. Communicated directly with customers by phone Provided customers with technical support using maintenance procedures created with company products. Wrote and kept accurate records of discussions and correspondence with customers.