Jean Avergonzado
Certified Quickbooks Online ProAdvisor / Certified Xero Advisor
Region Administrative Assistant @ BDO Network Bank
Davao City 8000--
Experienced Marketing Assistant and Client Service Associate
for 5 Years and Administrative Assistant from 2019 and currently. Preparing flawless
presentation, assembling reports and maintaining the utmost confidentiality. Performing
secretarial duties for Unit Head(s), ensuring organized and systematic upkeep of various files and
documents and calendaring of appointments and travel arrangements. Possessing Bachelor of
Science in Accounting Technology and knowledgeable in Microsoft Excel, Word, PowerPoint,
Outlook, Access, Google Calendar.
Personal Details
Citizenship:
Filipino
Work Experience
Region Administrative Assistant
BDO NETWORK BANK - Davao City
May 2019 to Present
• Preparing a flawless presentation
• Assembling reports and maintaining the utmost confidentiality
• Performing secretarial duties for Unit Head(s)
• Creating Memos and Advisories
• Arranging regional meetings, including minutes of the meeting
• Ensuring organized and systematic upkeep of various files
• Documenting and calendaring of appointments and travel arrangements
• Attending calls from various clients and other business units
• Expertise in Microsoft Excel, Word, PowerPoint, Outlook, Access, Google Calendar.
Marketing Assistant
BDO NETWORK BANK - Davao City
March 2019 to May 2019
Primarily responsible for the daily operations of the Marketing Section of the branch and
provides assistance to the Branch Head in marketing the Bank's and affiliates' products and
services. Ensures accomplishment of fund generation targets through in-house marketing
activities. Conducting KYC-Know Your Customer before opening bank account, monitoring TD's
maturity, also doing withdrawal-deposit transactions, bills payments and other banks
transaction.
Client Service Associate
BDO NETWORK BANK - Davao City
August 2014 to March 2019
Providing accurate, efficient and timely processing of over-the-counter transactions pertaining to
deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions.
Call Center Agent
IQOR PHILIPPINES(BPO) - Davao City
October 2013 to December 2013
Answering technical support inquires via incoming calls. Demonstrates excellent customer
service skills with the ability to take ownership in assisting, assisting customers from their orders
and taking excellent service for them and Performs other duties as assigned.
Education
Bachelors in Accounting Technology
Holy Cross of Davao College Inc. - Davao City
October 2009 to April 2014
Bachelors in Accountancy
Holy Cross of Davao College Inc. - Davao City
October 2009 to March 2013
Skills
Administrative experience
Communication skills
Computer skills
Microsoft Office
Office experience
Organizational skills
Phone etiquette
Time management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Accounting
Marketing
Financial Analysis
Bookkeeping
Data entry
Customer Service
Languages
English, Filipino and Visayan
- Intermediate
Links
https://www.linkedin.com/in/jean-avergonzado-
Certifications / Licenses
Fraud Identification
Signature Verification
Teller's Training
ICBS 400 Training
Teller for Signature Training (T4S)
Additional Information
Certified Quickbooks Online ProAdvisor / Certified Xero Advisor
