Jeaselle Botero

Personal Profile JEASELLE BOTERO Customer Service Representative I am a Customer Service Representative with over 4 years of experience in an office based environment sipping company, focused in attending to customer queries, data entry, email management, web research, organized files and other office related tasks. Educational Training How to reach me: Cell: - Email:-Linkedin: https://www.linkedin.com/in/jea selle-botero-4a- Adress: 721 Blk 2 Puntod, Cagayan de Oro City, Philippines 9000 Mindanao University of Science & Technology B.S in Electro-Mechanical Technology Graduated year 2009 major in Automation and Control Systems Online course Certificates Project Management 101 Communications 101 Sales 101 Get Appointment using LinkedIn Digital Marketing via hubstaff Career Summary Customer Service Representative/Van Controller Oceanic Container Lines Inc June 2017-present Responded to customer's request for services and company information answered average of calls, chats, emails per day addressing customer queries, solving problem and providing service information Issuance of EIR/van gate pass Updates Container van inventory Warehouse In-charge Bryant Milling and Marketing April 2015- January 2016 inspected.work areas for cleanliness making sure its organized and hazard-free prepared orders for deliveries by systematically picking and packing products keep all documentation and records accurate and up-todate with latest data to prevent errors and discrepancies offred experise in inventory management to facilitate product availability Logistics Staff/CRS Professional Skills Administrative Support Data Entry Technical Support Email handling Warehousing functions and Logistics Inventory Customer Service Character References Ivy Perez Marketing Oceanic Container Lines- Seaquest Logistics Inc June 2009-October 2011 Responsible for incoming goods and daily dispatches Provide support in tracking of deliveries Responsible for receiving and checking of incoming shipment and report any discrepancies Process and provide bill of lading for out of town deliveries Responsible for creating Cargo manifest for Sanyo products deliveries Arvie Arrabis OIC Oceanic Container Lines Inc-