Jelly Bernardo
I worked as a Customer Service Representative from a loan company where I strived to create a positive environment while providing
exceptional customer service by addressing client issues, identifying solutions to problems, and responding to inquiries. I also worked as
a Legal Secretary in a non-profit organization and was an intern in the House of Representatives, Philippines. In addition, I am helping
fitness coaches boost their presence online, attract new leads and retain their clients through Social Media Marketing.
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linkedin.com/in/jelly-tejada-bernardo
live:.cid.1b5c6ec-c
EDUCATION
SKILLS
Tertiary Level
Bulacan State University
06/2015 - 06/2019,
Malolos , Bulacan
Course
BS Psychology
Communication
Salesforce
Lead Generation
Monday
Virtual Assistance
Social Media Strategist
Freelancer
05/2022 - Present,
Tasks
Develops and implements a social media strategy through
market and competitor research.
Manages, creates, and publishes quality content aligned with
the coaches' branding and target audience.
Competitor Research
Social Media Marketing
Knowledgeable in using Canva
WORK EXPERIENCE
Happyfox
Social Media Management
E-mail Management
Google Suites Literate
TRAININGS/SEMINARS
Influence to Cash: How to Get Clicks, Followers, and
Sales Using Instagram (07/2022)
Skilz Online Educational Consultancy Services
Branding for Digital Business: Intentional Branding to
Attract, Increase, and Close Your Ideal Customers
(07/2022)
Customer Service Representative
Extend Your Team
Skilz Online Educational Consultancy Services
06/2021 - 01/2023,
Home-Based Connect
Tasks
Responds to customer queries in a timely and accurate way
via email.
Maintains a positive, empathetic, and professional attitude
toward customers at all times.
Contact : Mary Michelle Villanera - Upon Request
Legal Secretary
Jesus Is Lord Church Worldwide Missions
Foundation, Inc.
How to become a Virtual Assistant? (02/2021)
Facebook Ads Freelancing (02/2021)
Home-Based Connect
Social Media Management (02/2021)
Home-Based Connect
Pain Psychology (12/2020)
Polytechnic University of the Philippines, Sta. Mesa Manila
One in Psychology: Assembly and Learning Session for
Psychometricians (05/2019)
Valencia Hall, Bulacan State University (Student Volunteer)
02/2021 - 08/2021,
Tasks
Represents attorney by communicating and obtaining
information from delegated officials.
Conserves attorney's time by reading, filing, researching legal
documents, drafting letters and documents; collecting and
analyzing information.
ACHIEVEMENTS
Civil Service Eligible
Professional
Dean's Lister
Contact : Malou Jusa Avendaño - Upon Request
Fourth Year College
Legislative Staff (Intern)
CIBAC Office at House of Representatives
Fifth Placer
10/2019 - 03/2020,
Tasks
Best Thesis Presenter
Best Thesis
Sixth Placer
Assists in handling and researching legal documents.
Review bills for co-authorship.
Contact : Lhizley Anne Palmario - Upon Request
LANGUAGES
Filipino
English
Native or Bilingual Proficiency
Full Professional Proficiency
