JEMELLE
ALVAREZ
SOCIAL MEDIA MANAGER
WORK BACKGROUND:
CHAT SUPPORT REPRESENTATIVE
Afni Philippines |-
-Delivers positive interaction to provide an excellent customer
experience.
-Address customer's concern and inquiry about the product and
services.
-Promotes brand awareness by identifying customer's need and
delivering results in a timely manner.
CUSTOMER SERVICE REPRESENTATIVE
AREAS OF EXPERTISE:
-Well-versed in Social Media Development
-Organizing and Planning
-Tactics and Execution
-Office and Community Management
-Content Optimization
CONNECT WITH ME!
Teleperformance Philippines I-
-Address customer service inquiries in a timely and accurate
fashion.
-Give accurate and appropriate information to answer questions,
troubleshoot issues, and resolve complaints.
-Diplomatically resolve customer complaints and diffuse tension
to ensure customer retention.
Phone: -
Email:-Website: https://alvarezjemelle.wixsite.com/website
Facebook: @jemelle.alvarez
LinkedIn: @jemellealvarez
ACADEMIC BACKGROUND:
EULOGIO "AMANG" RODRIGUEZ
INSTITUTE OF SCIENCE AND
TECHNOLOGY
Bachelor of Fine Arts, 2004
Major in Advertising
REFERENCES:
Grace Julmar Locsin - FVA Cou-founder,Owner and
Coach
Leonila Robledo- Architect
Rommel Gonzales - Supervisor
