Jency Andrade

CSR and TSR

I have 8 years’ experience in Customer Service and technical support assisting U.S and Australia based customers in resolving inquiries within the allotted time, I answer customers' inquiries through phone calls to email, and chat My goal is to find solutions for customers.

Credit Repair Specialist

I am also an expert in the Credit Repair Business. I know how to read different credit reports and dispute negative accounts such as inquiries, collection, charge-off, bankruptcy, repossession, late payments, judgments, child support, etc. I've been working in the credit repair industry since 2019.

Duties:

Disputing negative accounts

Dispute letters

Read negative items ( inquiries, repossession, judgment, collection, charge-off, bankruptcy, child support, student loans)

Create FTC

Credit monitoring report (IdentityIQ)

Sending letters to the 3 bureaus (Equifax, TransUnion, Experian)

Software credit repair cloud.

I am confident these skills would be highly prized in the environment you have described! I work well in a team environment, have excellent technical and interpersonal skills, and am punctual and reliable.

Recruitment Specialist:

Aside from being a CSR and VA I also became a recruitment specialist where I am sorting applicants for initial interviews and assessments, scheduling applicants for the next steps, creating policy drafts for the company, and onboarding the hired applicants.

I know that my skills and personality would be an asset to your team.