Jeniffer Adarayan

Hello my name is Jen, a technical virtual assistant, customer service professional and social media manager. I offer virtual assistance, social media management, IT and customer support to busy entrepreneurs like you.

> I have over 10 years of experience in supporting and assisting customers in the US and other parts of the world.

> A computer Engineering graduate

> Computer Savvy with exemplary knowledge on Microsoft Office Suites, Cloud base storage, communication tools and other relevant applications

> Committed to a long-term relationship with my clients.

Services I offer:

a. Customer service

• answering phone calls from customers with inquiries
• attend to customers request such as refund, re-connection of the service etc.
• help customer resolve and troubleshoot their issues (phone, email and chat)
• manage and update customer's database

b. Virtual Assistant

• Manage Calendar for meeting and schedule
• Manage email
• Book travel and accommodation
• Data Entry
• Website and sales funnel creation and maintenance
• Logo, social media content creation and video editing
• Shopify management, product research, writing product description, order fulfillment
• Social Media Management

c. IT Support

• Troubleshoot MS suite issues
• Troubleshoot Computer and printer issues
• manage folder access and permission
• user administration in Active directory and Office 365
• Server updates and maintenance
• file restore from Backups
• AV and Malware scan
• PC and server optimization

I can help you in many ways but my goal is to give you MORE TIME to do the things the things that's important to you and not to worry on "not-so-important" tasks but essential to your profession/business.

I have been passionate about helping aged entrepreneurs, start-ups, individuals and IT managers to lighten up their workload and support their dreams. Hence, I am committed to establishing a long-term working relationship.

Should you wish to know me more and work with me, please feel free to contact me.