As an experienced customer service specialist, I've worked with a variety of company in different industries. I have over 5 years of experience in sales, marketing, handling financial account, billing, collections, insurance, merchant support, basic troubleshooting, and speech recognition. I am consistently ranked among the top 10 agents for achieving performance goals while maintaining a high level of customer satisfaction.
I describe myself as a person with a versatile skill set, a lot of integrity and willingness to go the extra mile to satisfy customers. I am also extremely reliable, greatly motivated and able to create high quality work in a timely manner.
One reason why I particularly enjoy this job, and the challenges that go with it, is the opportunity to connect and help people.
I am confident that my previous experiences and skills will add value to your company. In addition to providing stellar customer support, I can also offer versatile administrative tasks. Those are transcription, record and account management and other varied tasks as needed.
I am more than happy to be working with you.