Jerlyn Brillo

If you are looking for a Customer Support Specialist for your eCommerce business I'll be delighted to help. I worked for BPO for 12 years.

From an Outbound agent to a Tier 1 Customer Support Specialist then got promoted to a Tier 2 Retention Specialist for a TELCO company based in the US.

I am an experienced Social Media Engagement Manager and can deliver projects for Social Media Lead Generation.

I have experience and knowledge for Shopify Order Fulfillment and Shipping Details.

I'll take care of our customer making them happy - happy enough to pass positive feedback about your products/services along to others, who may then try the products/services you offer for themselves and in their turn become repeat customers.

I'll be your partner behind the scenes!