JESSICA CORITANA
Medicaid Biller (1 year 4 months)
Quality Health Care Resource
(- |-| PHP 30,000 | Davao City, Davao
Experience
10 years of total experience
Mar 2020 - Present
(1 year 4 months)
Medicaid Biller
Quality Health Care Resource | Davao, Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 16,000
In charge of calculating and collecting payments for medical procedures and services.
Follow-up on missed payments and resolve financial discrepancies.
Investigate and appeal denied claims.
Mar 2014 - Mar 2021
(7 years 1 month)
ESL Teacher
Engoo Online English | Davao, Philippines
Industry
ESL
Specialization
Education
Role
Lecturer
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 10,000
Responsible for creating a positive class environment and encouraging students to reach their learning goals.
Encouraging and engaging students to speak in English.
May 2019 - Mar 2020
(11 months)
Customer Service Representative (CSR)
TwinAmerica | Davao, Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 18,000
Takes calls from customers answering questions or addressing any concerns they may have about their tour packages and attractions.
Provide assistance to company customers via email.
Communicate with customers through live chat or email to answer questions and solve problems,
Dec 2012 - Feb 2013
(3 months)
Technical Support Representative
AVG | Davao, Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Technical & Helpdesk Support
Role
IT Support/Helpdesk
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 16,000
Responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring AVG software.
Jan 2011 - May 2011
(5 months)
Fast Food Crew
Jolibee | Davao, Philippines
Industry
Food & Beverage / Catering / Restaurant
Specialization
Food/Beverage/Restaurant Service
Role
Others
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 8,000
Responsible for food preparation, customer service, and maintaining cleanliness.
Duties are greeting customers, taking orders, answering to inquiries, preparing dining areas, ensuring quality control, and cleaning cooking utensils.
Education
2010
University of Southeastern Philippines
Bachelor's/College Degree in Bachelor of Industrial Technology | Philippines
Major
Refrigeration and Air Conditioning Technology
Grade
Incomplete
Skills
Basic
Commercial awareness, Problem Solving Skills, Perseverance and motivation, Ability to work under pressure
Additional Info
Expected Salary
PHP 30,000
Preferred Work Location
Davao
About Me
Gender
Female
Age
31 years
Address
Movels Tailoring Cor. Loyola Porras St., Brgy 7-B, Bo. Obrero, 8000, Davao City, Davao, Philippines
Nationality
Philippines
