Jessica Farrelly

Jessica L. Farrelly, PHR 2765 Webb Road  Alpharetta, GA 30004  -  -Human Resources Leader Passion for People: Thrives on finding the perfect purple squirrel who is right for the role and the organization. Pair that passion with a niche for listening and building strong relationships and cultivating an inviting culture. All the Bells and Whistles: Twelve (12) years of progressive HR experience and education to match. Multi-state compliance, making sure the handbook passes more than the scratch test, payroll, benefits and more! Start-Up/Can-Do Attitude: Experience working with large corporations and scaling start-ups. Ownership in responsibilities and drive to identify success, organize resources and achieve results. Professional Experience Deposco, Inc.| Alpharetta, GA | Cloud-based, Order Management & Omnichannel Fulfillment SaaS Solution Head of Talent, February 2016- present Solutions-oriented leader and responsible for all aspects of Human Resources. Identified process improvement opportunities and lead the implementation of key high-impact initiatives: |HR Leadership| Design, implement and lead HR efforts for the organization with 3 direct reports Consultative business partner; provide advice, support, and direction with leadership team and individuals across the organization Build meaningful, collaborative relationships with all levels of the team to understand organizational pain points and identify solutions for continued growth |Talent Acquisition| Identify and execute the implementation of applicant tracking software to optimize the recruitment experience for candidates and internal team. Train end users to ensure candidate data accuracy, reduce time to hire by 30+ days and provide a positive experience for all candidates Drive the re-engineering of the recruiting process from sourcing to onboarding. Recommend cost-effective strategies that reduce dependency on external recruiters and reduced the cost of placement fees by 30%. Establish relationships and negotiate contracts with key agency partners to enable the organization to scale quickly during period of high-growth hiring needs Collaborate with functional leaders to identify onboarding needs and success factors. Create tailored onboarding plans for each new hire to ensure they are effectively integrated and engaged with the team Evaluate, design and implement campus recruitment plan identifying target educational institutions where recruitment efforts can have the highest impact |Employee Relations| Created annual employee engagement calendar that focuses on team participation, collaboration and organizational growth Work with CEO to restructure organization to continue to meet the needs of employees and continued growth; draft communication plan for implementation Collaborate with leadership team in designing programs to build and support a continued positive work environment and culture Provide guidance and counseling to team leaders and team members in company policy and procedures; serve as main point of contact, resolve and document performance and employee relations issues |HR Operations| Championed the evaluation, selection and implementation of new HRIS/payroll software that enabled the company to capitalize on $600K+ of tax credits Evaluate current benefit plan and collaborate with outside vendors, benefit broker and internal team to identify additional benefit offerings. Deliver improvement upon benefit package to team at a cost that was 15% lower than budgeted Process multi-state payroll on a semi-monthly basis Research properties, select and present finalists and orchestrate office relocation within a narrow timeframe to allow the organization space for growth and additional amenities for employee base at a reduced overall cost Ink-Global Publishing | Atlanta, GA |Global Travel Media & Technology Company (Office Relocated to Miami, FL) Human Resources and Talent Acquisition Manager, March 2015- February 2016 Led the HR function for an international publishing firm, built the HR function within the US operations from scratch. Advised on performance related issues and investigated employee relations concerns; provided appropriate recommendations and documentation. Suggested ways to improve employee satisfaction and performance Designed and implemented a talent acquisition process that fit the needs for rapid expansion across multiple offices within the United States.; responsible for the full-cycle recruitment efforts for all positions including staffing new Miami, Florida office Initiated handbook review and identified gaps in the policies and procedures within the US offices; developed and communicated policies to fill gaps including a full staff handbook, maternity/paternity, requests for flexible working and disciplinary action, etc. Implemented and enforced time keeping procedures for non-exempt staff to maintain compliance with FLSA and other state and federal regulations COWABUNGA INC. dba DOMINO’S PIZZA | Alpharetta, GA | Largest Domino’s Pizza Franchisee with 103 locations in a tri-state area Human Resources Manager, February 2013- September 2014 Handled all internal investigations relating to policy violations and complex employee relations issues (i.e. sexual harassment, theft, performance) Developed and implemented creative staffing strategies to identify top talent in the marketplace. Led charge to hire and maintain 400 additional employees in a six (6) month period Designed, implemented and trained managers and supervisors on new Applicant Tracking System (ATS) formatted to improve the candidate experience and time to hire Implemented new electronic tracking system for all Human Resources related issues: workers compensation claims, claim status, claim dollars paid and documents collected during the research of the claim, employee status changes, contact information, etc. 22squared | Atlanta, GA | Advertising Agency with 350+ employees in 2 office locations Human Resources Associate, April 2011- August 2012 Worked directly with the SVP of Human Resources; supported and drove the operational objectives of the agency and ensured all basic people services were delivered in alignment with the agency culture and vision Performed full-cycle recruiting activities in a high volume, fast paced environment. Continuously, built and sustained a high quality, diverse pipeline of candidates for future opportunities Responsible for conducting brainstorming sessions, creation and implementation of multi-departmental process improvement around the hiring process Domino’s Pizza, LLC | Ann Arbor, MI/Atlanta, GA | Iconic pizza restaurant chain founded in 1960 Human Resources Development Program, May 2007- April 2011 Recruited and interviewed for all open corporate and store positions. Methods included cold calling, internet-based searches and campus recruiting events. Coordinated summer internship program; determined intern headcounts, identified intern candidates and developed summer program Resolved franchise employee relations concerns through communication, investigation, and education as well as making recommendations to supervisors. Performed initial investigations of employee complaints, documented findings, analyzed situation for potential liability and worked with Legal Department as necessary Developed and conducted PeopleFirst (HR) education training classes and workshops (Orientation, Labor Law, Sexual Harassment, Targeted Selection Interviewing, Taleo, PeopleSoft etc.) Education & Certifications Pennsylvania state university | World Campus | May 2017 Masters of Professional Studies in Human Resources and Employee Relations, GPA: 3.9 Central Michigan University | Mount Pleasant, MI | May 2007 Bachelor of Science in Business Administration: Human Resources Management (with honors), GPA: 3.6 HR Designations and Additional Training: PHR (Professional in Human Resources), 2010 Society for Human Resource Management-Certified Professional (SHRM-CP), 2015 Tech Saavy- always looking for ways to utilize software to improve upon efficiency HRIS - PeopleSoft 8.9, ADP WorkForce Now and Payforce, Paylocity, Ceridian HPW, Hrweb, Paycor Applicant Tracking Systems- TALEO Talent Management System, iCims, JobVite, IBM – Kenexa BrassRing and RapidHire, Resumator, Workable