Jessica Solano

Jessica Solano

$10/hr
My name is Jessica Solano.I have worked mainly in Customer Service. I am bilingual English-Spanish
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
49 years old
Location:
Clifton, Virginia , United States
Experience:
15 years
About

I worked as a Tax Preparer for Jackson Hewitt in NC.

As Tax Preparer for Jackson Hewitt's, we offer to our client's various products and services previously learned by the selling techniques from the same company.

I did conduct a thorough in-person interview with potential clients, using the company's propriety tax software application. Delivering exceptional customer service by anticipating customer needs and considering the impact of all decisions/actions on the customer.

Completing all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishing taxpayers with sufficient information and advice to ensure correct tax form completion.

Reviewing financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns. • Researches tax-related questions and issues and responding to clients appropriately and within a timely manner.

I worked as a Translator for a Latin community . My main job was facilitate effective communication between two parties that do not speak a similar language by converting one spoken or written language to another.

I convert written materials from one language into another, such as books, publications, or web pages.

I create a new text in the target language that reproduces the content and style of the original.

I edit and proofread text to accurately reflect language. I receive and submit assignments electronically, and facilitate communication for people with limited English proficiency.

I was an Assistant Manager at Domino's Pizza . My duties were to provide managerial assistance to the store’s General Manager in running and implementing operating standards in the restaurant. As an Assistant Managers I also have to know how to prepare pizzas and deliver to designated places where the orders have been made, also I needed to drop off nightly deposits and do the paperwork needed when the General Manager or store owner was not around.

I worked for Cardinal Health Services at the Contract Administration Pricing Analyst Department in Albuquerque, NM. My duties as an analyst were to be responsible for customer and/or supplier contract administration, as well as administering and reviewing pricing initiatives as deemed appropriate. Responsible for researching and problem-solving customer or supplier issues or disputes and acting as a liaison with internal and external key stakeholders. Develops and manages customer relationships within pricing and contract implementation process.

Languages
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