Jessica Valderrama

Jessica Valderrama MSc in Management and Leadership (in progress) Bachelor Degree in Modern Languages Professional Experience Exam Leader Fulbright Colombia | April 2021 - November 2021 - TOEFL ITP planning and administration - Manage a team of 3 proctors and 1 assistant - Promotion activities for TOEFL ITP delivery Sales Consultant CloudLabs | January 2021 - April 2021 - Lead creation, conversion and follow-up - Support to direct channels - Strategic growth planning for specific markets Learning Services Advisor Pearson | August 2019 - March 2020 - Support and follow up on current institutions - Present portfolio to new potential customers Contact Details Academic Advisor Kaplan International | February 2019 - August 2019 - Lead follow-up and conversion - Student enrolment to courses Exams Assistant, Customer Service Advisor, Exams Administrator and Test Supervisor British Council | February 2014 - February 2019 - Successful delivery of exams - Resource planning - Effectively manage a team of 3 line managees Skills Problem Solving Collaboration Customer Service Adaptability Empathy Management Administration Leadership Qualifications University of Pécs MSc in Management and Leadership | February 2022 - In Progress Ean University, Bogota, Colombia Project Management Course | February 2016 Ean University, Bogota, Colombia Bachelor in Modern Languages | February 2009 - March 2013 Languages Spanish: Native Speaker English: Advanced French: Beginner German: Beginner Certifications Leadership and Management Course with English, Cambridge Regional College, June-July 2015 Business Translation, Ean University, March 2013 References available on request