Jherbert Baroña Macapagal

I am a graduate of Information Technology. I worked in the BPO industry here in the Philippines for more than 5 years. I have a background with TELECOMMUNICATION, MICROSOFT, HEALTHCARE(UHC MAPD), AND AIRLINE( American Express Global Business Travel UK/US). I would like to apply in this post for the reason that I know to myself that I have a calling when it comes to AIRLINE CSR, I got promoted as a TIER 2 support for a Travel Agency B2B and got a skill for NAVIGATION where in I alone handle all their Hotel reservation while doing all the task for TIER 2.