Jheric Tiaba

JHERIC TIABA V I R T U A L A S S I S T A N T / E N G L I S H T U T O R I'm a highly skilled, tech-savvy professional who is always focused on achieving all the tasks at hand. I have more than six years of experience in customer service, collecting debts, and selling products. I also have three years of experience in teaching English as a second language. I am skilled at building relationships with clients and be a team player to have effective results for every project. I always put my total effort to fulfill my goals, exceeding my client's expectations. CONTACT INFORMATION Mobile #- Dasmarinas, Cavite, Philippines-LinkedIn: https://bit.ly/3rFX8cJ EDUCATION BACKGROUND Asian Institute of Science and Technology PROFESSIONAL CAREER Sales and Customer Service Expert Handled international accounts and addressed their adjacent concerns, sell products over the phone and email. My task also includes but not limited to data entry, country site research, skip tracing, and account management. I work with team leaders to resolve issues and give fast results. English Teacher Planning, preparing and delivering lessons to young and advance learners in English. Helping pupils improve their listening, speaking, reading and writing skills via individual sessions are one of my responsibilities. In charge checking and assessing pupils' work WORK EXPERIENCE Abc360 ESL Teacher July 12, 2018 – August 16, 2021 Taskus Philippines Sales Representative and Reservations manager October 2017 - March 2018 COMPUTER TECHNOLOGY, CLASS OF 2012 SPECIALIZATIONS • Customer Service • Product Research • Call Handling • Email Management • Appointment Setting • Skip-tracing • Administrative support • Photo and Video Editing • Web Research • Social Media Management • Data Entry Convergys Mall of Asia Customer Service Rep for Cable TV Intl Account January 2017 - July 2017 Iqor Philippines (RMS Collect) Customer Service Rep for Telco Intl Account/ Sales Agent/ Debt Collector / Trainer/ Supervisor September 2014 - June 2016