Jieboy Poderoso

Customer service representative Optum Global solution September 2021 to September 2022 PODEROSO JIEBOY CUSTOMER SERVICE REPRESENTATIVE, ADMIN/REAL ESTATE VIRTUAL ASSISTANT linkedin.com/in/jieboypoderoso Key responsibilities: Answering questions and resolving issues (eg. Benefits and Eligibility, Billings and Payments) Outbound Calls Prospective member Sales (Promoting UHC insurance to prospective members) Seek to understand and identify the needs of the member Outbound calls : scheduling Appointment to members visiting their Doctors. - Real Estate Virtual Assistant - November 2022 - August 2023 Address: Rizal Street, Brgy Pob, Valladolid, Negros Occidental Outbound calls - Calling Leads. Set appointment and Follow-ups USANA Philippines RELEVANT SKILLS People Management Project Management MS (word,excel, powerpoint) Canva Editing Computer literate Intrapersonal Skills Interpersonal Skills Creative and Problem Solving Key responsibilities: Freelance ( Selling Usana Products) Inspirational Speaker and Volunteer San Beda University- Key responsibilities: Planning and Organizing retreats and recollections programs Managing (e.g, Elementary, High School, WORK EXPERIENCE Alorica Phillipines Technical Account- Key responsibilities: Fixing customer devices like Alexa, amazon tablet etc. Receiving calls regarding orders shipments information Promoting Amazon's devices and platforms to customers . College, College of law, Masters degree taker) in retreat by facilitating the programs and discuss programs rule and regulations. Sharing Inspiration advices and experience to students EDUCATION HISTORY Bachelor of Science in Business Administration major in Marketing Management Institution: Polytechnic University of the Philippines Year of Graduation: 2021