I have basic foundation in Web Development since I am an IT graduate. I worked in the BPO for 5 years already as Customer Service, Sales and Technical Support Rep. Currently I am working as a Supervisor/Team Manager for 3 years handling 23 people. I coached and enhance skills to meet client goals or even to exceed it. I am equipped with Sales and Customer Connection skills which I shared to my Co Supervisors through skill transfer specifically in Customer Satisfaction.