I was once a supervisor from a BPO company My responsibilities includes but are not limited to Overseeing and leading the team in achieving production quota, making monthly performance reports for team members, coaching and counselling team members when issues of performance occur, answering calls and responding emails to our top management and conversion partners. My current work as of now is Admin Assistant on which my responsibilities includes but are not limited to book keeping, preparing minutes whenever there are board meetings and also handles clients.