Jinky Bontilao

JINKY BONTILAO ADMINISTRATIVE ASSISTANT/ FORMER CUSTOMER REPRESENTATIVE/ FORMER SERVICE CREW Email:-Phone: - Address: Tunga, Matab-ang, Toledo City Cebu, Philippines, 6038 SKILLS Problem Solving Adaptability Strong Work Ethic Time Management Handling Pressure RESUME OBJECTIVE Administrative assistant with 3+ years of experience in requesting for payment, making billings, assisting company activities, purchasing and inventory of items, monitoring of expenses and comsumbales. I also have been a customer service representative prior to being an administrative assistant handling sales account. Offer rebuttals when they are in doubt of the product and maintaining the positive attitude all through out the conversation. Looking to leverage my knowledge and experience into a role as customer service representative and/or administrative asssistant. EXPERIENCE EDUCATION ADMNISTRATIVE ASSISTANT Tsuneishi Heavy Industries (Cebu) Inc. Cebu, Philippines/May 2018-Present ▪Monitoring of expenses and cosumables; BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION major in Financial Management University of Cebu - Banilad 2013~2018 ▪Requesting payment to various suppliers; ▪Make billings to customers; ▪Assisting company events such as Family Day, Sportsfest, and Christmas party; and ▪Other group activities such as club activities and likes. SEMINARS/TRAINING ATTENDED CUSTOMER SERVICE REPRESENTATIVE (CHAT SUPPORT) Facilities Management Webinar (online seminar) Buanoy, Balamban, Cebu August 4, 2021 Qualfon Philippines Inc. Cebu City, Philippines/March 2016-December 2017 ▪Assisting customers with their purchase; ▪Offering products that meet their needs; ▪Rebuttals when they are in doubt; and ▪Maintaining positive attitude while assisting Effective Business Writing for Professional Training & Workshop Buanoy, Balamban, Cebu March 19, 2019 SERVICE CREW Jollibee Foods Corporation Cebu City, Philippines/September 2015-March 2016 ▪In-charge of pantry ▪Following SOP (standard operating procedure) in making a customer's order