Joann Gamba

$3/hr
Data encoding, customer service, email handling
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
43 years old
Location:
Cainta, Rizal, Philippines
Experience:
1 year
 JOANN MENESES GAMBA Block 1 Lot 13 Kanlaon St. DM Subdivision Cainta, Rizal Mobile No- /- OBJECTIVE To work in a challenging and interactive environment that offers training, that will optimize professional and personal growth in preparation for future advancement to higher levels of skills. WORK EXPERIENCE: HR Officer    Dames International Corporation Mar 2012 – January 3, 2018  Set goals for company growth. Develop and implement appropriate marketing strategies by sourcing clients thru Ads, internet, referrals, tele-marketing and other means of exposure to be able to meet up targets (4-5 new clients a month). To promote company services to potential clients by sending proposals and follow up feedback and set up client meetings if requested. Identify and analyze company’s strengths and weaknesses, and respond to opportunities and threats in manpower industries. Establish and maintain good business relationship with the client by conducting store visits or calling the client on a scheduled basis and personally attend customer complaint if there’s any. Monitor the status of field staffers and possibly resolve problems, concerns and comments with regards to their employment. Reviews and process contract with clients and coordinates proper transmittal of Job Order to HR. Ensure company management guideline and policies are followed. • Continual servicing of clients needs thru customer service provisions. Conceptualize and create effective marketing strategies to boost the company’s image Recruitment Officer Multirational Corporation March 2011 – August 2011 Source, screen and interview applicants for various opening. Coordinate with various international clients. Screen applications (initial interview, behavioral interview, job ft/match) Generate reports (recruitment status, trainee checklist, daily & weekly recruitment) Schedule interviews (agents, officers and managers.) Background check Facilitates the HR Orientation for new trainees. Inform job applicants of their acceptance or rejection of employment. Process, verify and maintain documentation relating to personnel activities such as staffing and recruitment. Collate the Employment Contract and requirements of new hire employees. Perform various admin-related office works to ensure compliance with requirement of office administration. Performs other job-related duties that may be assigned by superior from time to time. Recruitment Associate Firstsource Solutions Limited Inc. June 2007 to June 2010 Source, screen and interview applicants for various opening. Coordinate with various external providers. Screen applications (initial interview, role play, behavioral interview, job ft/match) Generate reports (recruitment status, trainee checklist, daily & weekly recruitment) Schedule interviews (agents, officers and managers.) Background check Facilitates the HR Orientation for new trainees. Inform job applicants of their acceptance or rejection of employment. Process, verify and maintain documentation relating to personnel activities such as staffing and recruitment. Attend job fairs, conducts career talk in line with the current plan. Collate the Employment Contract and requirements of Trainees every week. Perform various admin-related office works to ensure compliance with requirement of office administration. Performs other job-related duties that may be assigned by superior from time to time. Coordinates with requesting units on all recruitment related requirements. Responsible for People Soft Updates and Management. Customer Service Associate ADD Force Personnel Services Inc. April 2006 to March 2007 Handles inbound and outbound local calls for domestic customers Shellane LPG Brand. Monitoring of orders. In charge in the absence of supervisor. Customer Service Associate Customer Contact Center (C3)HTMT January 2004 to March 2006 Handles inbound and outbound local calls for domestic customers Shellane LPG Brand. Monitoring of orders. In charge in the absence of supervisor. Encoder Metro Bank Card Incorporation (Under SL Temps Inc. (Agency) August 2003 to January 2004 Encodes applications forms and data of various cardholders. Typist / Clerk CQ Argel Car Insurance June 2002 to April 2003 Assist clients for their car insurance policies. Helps clients registered their motor vehicles to Land Transportation Office. Editor Asia Market Intelligence March 2001 to March 2002 Edit and check respondents answers in every questionnaires. Ensure all data and answers are correct for data processing. Documentation Staff Sta. Lucia East Grand Mall & Inc. April 2000 to October 2000 Encodes purchased order from various suppliers. Encodes documents for tag pricing processing. Telephone Operator Philippine Long Distance Telephone Co. November 1999 to December 1999 Calls and invites all stockholders for a special meeting of all stockholders and subscribers. EDUCATIONAL ATTAINMENT 1995 – 1999 Bachelor of Business Administration Major in Management Rizal Technological University Pasig City 1990 – 1994 Secondary Education Cainta Catholic School Cainta Rizal 1984 – 1990 Primary Education Cainta Catholic School Cainta Rizal Born in Bulan, Sorsogon, on May 25, 1977, 40 years of age, married, Filipino and a Roman Catholic. Character References Available upon request.
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