JOANN MENESES GAMBA
Block 1 Lot 13 Kanlaon St. DM Subdivision Cainta, Rizal
Mobile No- /-
OBJECTIVE
To work in a challenging and interactive environment that offers training, that will optimize professional and personal growth in preparation for future advancement to higher levels of skills.
WORK EXPERIENCE:
HR Officer
Dames International Corporation
Mar 2012 – January 3, 2018
Set goals for company growth.
Develop and implement appropriate marketing strategies by sourcing clients thru Ads, internet, referrals, tele-marketing and other means of exposure to be able to meet up targets (4-5 new clients a month).
To promote company services to potential clients by sending proposals and follow up feedback and set up client meetings if requested.
Identify and analyze company’s strengths and weaknesses, and respond to opportunities and threats in manpower industries.
Establish and maintain good business relationship with the client by conducting store visits or calling the client on a scheduled basis and personally attend customer complaint if there’s any.
Monitor the status of field staffers and possibly resolve problems, concerns and comments with regards to their employment.
Reviews and process contract with clients and coordinates proper transmittal of Job Order to HR.
Ensure company management guideline and policies are followed. • Continual servicing of clients needs thru customer service provisions.
Conceptualize and create effective marketing strategies to boost the company’s image
Recruitment Officer
Multirational Corporation
March 2011 – August 2011
Source, screen and interview applicants for various opening.
Coordinate with various international clients.
Screen applications (initial interview, behavioral interview, job ft/match)
Generate reports (recruitment status, trainee checklist, daily & weekly recruitment)
Schedule interviews (agents, officers and managers.)
Background check
Facilitates the HR Orientation for new trainees.
Inform job applicants of their acceptance or rejection of employment.
Process, verify and maintain documentation relating to personnel activities such as staffing and recruitment.
Collate the Employment Contract and requirements of new hire employees.
Perform various admin-related office works to ensure compliance with requirement of office administration.
Performs other job-related duties that may be assigned by superior from time to time.
Recruitment Associate
Firstsource Solutions Limited Inc.
June 2007 to June 2010
Source, screen and interview applicants for various opening.
Coordinate with various external providers.
Screen applications (initial interview, role play, behavioral interview, job ft/match)
Generate reports (recruitment status, trainee checklist, daily & weekly recruitment)
Schedule interviews (agents, officers and managers.)
Background check
Facilitates the HR Orientation for new trainees.
Inform job applicants of their acceptance or rejection of employment.
Process, verify and maintain documentation relating to personnel activities such as staffing and recruitment.
Attend job fairs, conducts career talk in line with the current plan.
Collate the Employment Contract and requirements of Trainees every week.
Perform various admin-related office works to ensure compliance with requirement of office administration.
Performs other job-related duties that may be assigned by superior from time to time.
Coordinates with requesting units on all recruitment related requirements.
Responsible for People Soft Updates and Management.
Customer Service Associate
ADD Force Personnel Services Inc.
April 2006 to March 2007
Handles inbound and outbound local calls for domestic customers Shellane LPG Brand.
Monitoring of orders.
In charge in the absence of supervisor.
Customer Service Associate
Customer Contact Center (C3)HTMT
January 2004 to March 2006
Handles inbound and outbound local calls for domestic customers Shellane LPG Brand.
Monitoring of orders.
In charge in the absence of supervisor.
Encoder
Metro Bank Card Incorporation (Under SL Temps Inc. (Agency)
August 2003 to January 2004
Encodes applications forms and data of various cardholders.
Typist / Clerk
CQ Argel Car Insurance
June 2002 to April 2003
Assist clients for their car insurance policies.
Helps clients registered their motor vehicles to Land Transportation Office.
Editor
Asia Market Intelligence
March 2001 to March 2002
Edit and check respondents answers in every questionnaires.
Ensure all data and answers are correct for data processing.
Documentation Staff
Sta. Lucia East Grand Mall & Inc.
April 2000 to October 2000
Encodes purchased order from various suppliers.
Encodes documents for tag pricing processing.
Telephone Operator
Philippine Long Distance Telephone Co.
November 1999 to December 1999
Calls and invites all stockholders for a special meeting of all stockholders and subscribers.
EDUCATIONAL ATTAINMENT
1995 – 1999
Bachelor of Business Administration
Major in Management
Rizal Technological University
Pasig City
1990 – 1994
Secondary Education
Cainta Catholic School
Cainta Rizal
1984 – 1990
Primary Education
Cainta Catholic School
Cainta Rizal
Born in Bulan, Sorsogon, on May 25, 1977, 40 years of age, married, Filipino and a Roman Catholic.
Character References
Available upon request.