Joanne Fisher

Joanne Fisher Customer service representative I am never satisfied with my current knowledge. Because of that, I continually seek every opportunity available to gain new, pertinent information. I believe that the secret of success is to try to always improve yourself no matter what your position is. Wor perienc Customer Service Representative United Call Centers Hungary / Since February 2020 - Date of birth 07/03/1973  South African  Melkbosstrand Cape Town  Valid drivers license -  Single Work from home as a freelancer. Languag My duties include inbound and outbound calls regarding different clinical research studies. Pre-screen patients who have shown interest in a specific study to see if they qualify and then book their appointment on behalf of the clinic. Following up with candidates by reminder calls and /or rescheduling where necessary. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Afrikaans Admin Clerk / Promotions Coordinator (3 month contract) Leegra Marketing Cape Town, South Africa / From March 2015 to June 2015 My duties were placing advertisements for new promotion staff and doing interviews. Calling existing staff to arrange the next running promotion as well as making sure they had training and all their props and right clothes to wear. I also had to make sure the staff got paid the correct amount for hours worked. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Administrator / Data Capture / PA East Coast Business Solutions Durban, South Africa / From January 2008 to December 2013 My duties were general office duties and answering calls. Data capturing and organizing of receipts as well as setting up meetings and typing of memos. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Executive Assistant Kanu Wines Stellenbosch, South Africa / From March 2006 to January 2007 My duties were reading, monitoring and responding to Director’s emails and diary. Answering calls and handling queries as well as planning, organizing and managing events. Writing reports and newsletters and Assist in the wine tasting department when needed. Organizing travel and preparing complex travel itineraries. Attending events / meetings as the Director’s representative. Managing and reviewing filing and office systems. Sourcing and ordering stationery and office equipment. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ English Computer skill Microsoft Office, Word, Excel, Powerpoint Skill Problem Solving, Communication, Adaptability, Empathy, Customer Service sset Dependability and a Strong Work Ethic I am reliable, have strong work ethics, are motivated to perform well and complete assigned tasks. Cellphone Sales Representative Nashua Cellphones Paarl, South Africa / From February 2005 to February 2006 My duties were handling new and existing cellphone contracts as well as assisting with customer queries regarding their phone bills, damaged cellphones and products. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Sales Coordinator Nashua Printers Cape Town, South Africa / From January 2004 to January 2005 My duties were too coordinate events, send invitations and assist the Marketing Department and Product Managers with marketing activities as required. Relaying campaign and pricing information to the sales team and providing quotations as well as analytical reports and tender contract reports as necessary. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ / Wor perienc New Car Salesperson Renault Car Dealership Somerset West, South Africa / From February 2002 to July 2003 My duties were to reach my monthly target as a new car sales person and to establish a relationship with new customers. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Customer Service Clerk Joshua Doore Paarl, South Africa / From January 1993 to December 1996 My duties were to maintain contact with new and existing customers, making sure they were happy with their purchases and handling complaints. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Front-line Receptionist Atlantis Hotel Sea Point, Cape Town, South Africa / From January 1992 to December 1992 My duties were to undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Educatio N4 Secretarial course Paarl Technical College Paarl, South Africa / From January 1991 to December 1991 Secondary Labori High School Paarl, South Africa / From January 1980 to December 1990 /